Client Care Representative Personal Lines Retention

Hi were HUB!

We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us youre at the center of a vast network of risk insurance employee benefits retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy so youre ready for tomorrow.

The Opportunity!

Are you a driven advisor who thrives on proactive client engagement identifying coverage gaps and meeting retention goals If so this is the CAREER for you!

As a Personal Insurance Advisor for our Renewal Team you will help protect individuals most valuable this role you will provide outstanding client service through your positive friendly manner while educating clients in your excellent product knowledge in habitational travel and automobile insurance.

A day in the life

• Proactively engage with clients prior to their policy renewals to review existing coverage identify potential gaps and provide tailored insurance solutions to meet their evolving needs.

• Build and nurture relationships with clients by offering exceptional service and ensuring their policies are up-to-date and accurately reflect their circumstances.

• Generate and identify cross-sell opportunities by reviewing clients portfolios and recommending additional products or services that add value and enhance coverage.

• Achieve retention goals and client satisfaction targets through diligent follow-up and personalized attention to renewal details.

• Stay informed and knowledgeable about Personal Lines products ensuring the ability to provide expert advice and solutions.

• Enjoy flexibility with a hybrid role that allows for a combination of in-branch and remote work

What you will bring to the team

• Minimum 1-year Personal Insurance experience

• Level 2 General Insurance License is an asset but not required

• Desire and proactive ability to deliver exceptional client service

• Demonstrated ability to work in a high-volume fast paced team environment

• Keen eye for detail and high sense of urgency

• Strong communication skills in both written and verbal

• Demonstrated ability to drive sales initiatives

• Industry designation would be considered an asset (CIP CAIB CRM General Insurance & Risk Management Diploma)

Salary Expectations

The expected salary rangefor this position is $45000.00 to $50000.00 and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits disability insurance RRSP matching paid-time-off benefits and eligible bonuses and commissions for some positions. If you believe that your qualifications and experience surpass the minimum requirements for this role we encourage you to submit your application. By doing so we will be able to keep your application on file for consideration for potential future positions within our organization.

Why Join HUB

• Do you enjoy making friends We love making friends; join our team of amazing people who all get along and thrive together!

• We work hard and play hard! Get ready for our Staff Holiday Parties!!

• Paid day off for your birthday we want to celebrate you!

• Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities

• Room to grow within the organization

• Lots of company perks benefits RRSP matching and great compensation

Your future with HUB

Choose a career with HUB International and take the first step toward creating a future that combines a diverse challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB we value education and continuous learning and we will assist you along your career development path. We provide HUB Ready training for new employees as well as financial support for licensing industry designations management & leadership development and other related courses designations or programs.

What makes us different than all the rest

Our Vision: To be everywhere risk exists today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals families and businesses. To empower our employees to learn grow and make a difference in their communities.

Our Core Values:

Entrepreneurship: We encourage innovation and educated risk-taking.

Integrity: We do the right thing every time.

Teamwork: We work together to maximize results.

Accountability: We measure and take responsibility for outcomes.

Service: We serve customers communities and colleagues.

If you value what we value and like the perks along the way Apply TODAY!

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at . If you require any accommodations during the hiring process please reach out to to request this. Only candidates selected for an interview will be contacted.

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Department Sales

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

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Required Experience:

Unclear Seniority

Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 45000 - 50000