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Boutique Place d'Armes
Clerk, customer serviceBoutique Place d'Armes • Québec, QC, Canada
Clerk, customer service

Clerk, customer service

Boutique Place d'Armes • Québec, QC, Canada
17 days ago
Job type
  • Permanent
Job description
  • Durée de l'emploi: Permanent
  • Langue de travail: Bilingue
  • Heures de travail: 30 to 40 hours per week
  • Education:
  • Expérience:

Education

  • No degree, certificate or diploma

Tasks

  • Develop communication strategies
  • Evaluate communication strategies and programs
  • Implement communication strategies and programs
  • Produce informational materials to increase awareness of services available
  • Train staff
  • Answer written and oral inquiries
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Gather, research and prepare communications material
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandise
  • Explain procedures, risks and benefits to clients
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty

Screening questions

  • Do you have experience working in this field?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

  • Evening

Experience

  • 3 years to less than 5 years

Employment terms options

  • Morning
  • Day
  • Weekend

Health benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage

Financial benefits

  • Gratuities
  • Group insurance benefits

Long term benefits

  • Long-term care insurance

Other benefits

  • Subsidised public transportation
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Clerk, customer service • Québec, QC, Canada

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