Scrum Master and Delivery Manager - Commercial Banking Domain Role Summary We are seeking a high-impact Scrum Master with strong delivery ownership to lead Agile teams This role requires deep expertise in Agile practices combined with banking domain knowledge across: - Payments - Lending - Treasury - Trade Finance The individual will drive high-performing teams, ensure regulatory-compliant delivery, and support continuous improvement within a fast-paced enterprise environment. Key Responsibilities Scrum Master Leadership (Core Focus) Act as a Servant Leader, Agile Coach, and Change Agent for one or more Scrum teams Drive Agile maturity with a focus on: - Sprint predictability and delivery consistency - Data-driven decision-making (velocity, cycle time, flow efficiency) Facilitate all Scrum ceremonies ensuring business value alignment: - Sprint Planning – clear scope aligned to banking priorities - Daily Stand-ups – focus on delivery blockers - Retrospectives – continuous improvement with measurable outcomes Remove complex impediments including cross-team, environment, and regulatory blockers Foster a culture of ownership, accountability, and engineering excellence Enable teams to adapt to changing regulatory requirements and market demands Commercial Banking Domain Alignment Partner with Product Owners and business stakeholders to deliver solutions across: - Payments (ACH, Wire, SWIFT, RTP) - Commercial Lending & Credit Systems - Treasury & Cash Management - Trade Finance & Supply Chain Finance Ensure Agile delivery aligns with banking regulations and compliance requirements: - KYC / AML - Regulatory reporting - Audit readiness Understand end-to-end banking workflows and system dependencies Delivery & Program Management Own end-to-end delivery lifecycle for banking applications and programs Manage: - Release planning and roadmap execution - Cross-team dependencies (upstream/downstream systems) - Risk mitigation in regulated environments Track and improve: - Sprint velocity and predictability - Defect leakage and production stability - SLA adherence and release quality Ensure high-quality releases with minimal production incidents Stakeholder & Governance Management Act as a bridge between Business, Product, Risk, Compliance, and Technology teams Provide transparent reporting using Agile metrics and dashboards Participate in governance forums, audit reviews, and compliance checkpoints Influence stakeholders to adopt Agile practices in traditional banking environments Agile Process & Compliance Excellence Implement Agile best practices within regulated banking frameworks Maintain: - Audit-ready documentation - End-to-end traceability (requirements → development → testing → release) Ensure adherence to enterprise standards and regulatory expectations Essential Skills Strong Scrum Master experience with delivery ownership Deep knowledge of Agile methodologies and metrics Experience in Commercial Banking domain (Payments, Lending, Treasury, Trade Finance) Strong understanding of regulatory and compliance environments Proven ability to manage cross-team dependencies and complex delivery environments Excellent stakeholder communication and governance experience |
Scrum Master and Delivery Manager - Commercial Banking Domain • Toronto, ON, ca
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