Vendor Manager III

Description

Reporting to the Senior Manager, Vendor Management, the Vendor Manager III is responsible for managing a portfolio of third-party suppliers and supporting Business Segment stakeholders in executing effective vendor management and risk governance practices across the full vendor lifecycle.

This role requires a strong understanding ofthird-party risk management frameworks, contract governance, and audit readiness, as well as the ability to partner closely with Line of Business (LOB) stakeholders, Procurement, Legal, Risk, and Audit teams.

The successful candidate will contribute to the ongoing enhancement of the Bank’s vendor management practices by ensuring consistent execution, strong governance, and effective risk mitigation across vendor relationships.

This role will support TD's ATM & Cash Services lines of business.

Accountabilities

1. Third Party Risk Management & Governance

• Execute third-party risk management activities across the lifecycle, including due diligence, risk assessments, ongoing monitoring, and issue remediation
• Ensure vendor compliance with TD policies, risk frameworks, and regulatory expectations (e.g., operational risk, information security, privacy, business continuity)
• Identify and escalate control gaps, emerging risks, and compliance issues, and drive timely resolution in partnership with stakeholders
• Maintain accurate documentation and evidence to support governance, control testing, and audit activities

2. Line of Business (LOB) Support

• Act as a subject matter expert (SME) and trusted advisor to LOB stakeholders and contract owners on vendor management practices and TPRM requirements
• Support LOBs in managing vendor portfolios, including onboarding, ongoing governance and performance monitoring.
• Provide guidance on vendor-related risks, governance expectations, and policy adherence
• Enable consistent execution of vendor management processes across business segments

3. Contract Management & Negotiation Support

• Support contract lifecycle activities including negotiation, renewal, amendment, and termination of vendor agreements
• Partner with Procurement and Legal to ensure contracts include appropriate risk protections, service levels, audit rights, and regulatory clauses
• Monitor vendor compliance with contractual obligations, including SLAs, reporting requirements, attestations, and financial terms
• Identify opportunities to optimize vendor costs, contract structures, and service outcomes

4. Audit, Compliance & Regulatory Readiness

• Support internal and external audit activities, includingevidence gathering, documentation, and response coordination
• Ensure timely remediation of audit findings, control deficiencies, and compliance issues related to third-party engagements
• Prepare and maintain governance artefacts, including risk assessments, attestations, and control documentation
• Partner with Risk, Compliance, and Audit teams to ensure adherence to enterprise standards and regulatory expectations

5. Reporting, Controls & Continuous Improvement

• Monitor vendor performance against KPIs, KRIs, and service levels, and escalate issues as required
• Develop and maintain reporting dashboards and insights for stakeholders and senior management
• Identify trends, gaps, and opportunities to strengthen vendor governance, controls, and processes
• Contribute to continuous improvement of third party risk and vendor management frameworks, tools, and methodologies

Qualifications

Required

• Undergraduate degree in Business, Finance, Law, Risk Management, Computer Science, or a related discipline
• 5+ years of experience in vendor management, third-party risk management, procurement, or supplier governance
• Strong knowledge of third-party risk frameworks, contract governance, and control environments
• Experience supporting audit, regulatory, or compliance activities
• Proven ability to collaborate across multiple stakeholders (LOBs, Procurement, Legal, Risk, Audit)
• Strong analytical, problem-solving, and communication skills

Preferred

• Experience within a Canadian financial institution
• Vendor management or business experience related to ATM and Cash Service portfolios will be a plus
• Experience with vendor management systems and reporting tools (e.g., Ariba, Coupa, etc.)
• Relevant certifications (e.g., PMP, procurement or risk certifications)

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet