About Mind Games
Mind Games is North Americas premier specialty retailer Where Creative Minds Come to Play!
Our stores are filled with games puzzles and toys for every age and occasion. We dont just sell products we create experiences spark creativity and give people the chance to explore hobbies and interests they love.
Were looking for motivated reliable and energetic team members to step in as Key Holders. In this role youll help keep the store running smoothly assist customers in finding the perfect games and puzzles and ensure our store is welcoming and fun for everyone. If you thrive in a fast-paced playful environment and want to be part of a team that brings joy and creativity to every visit this is the role for you!
Duties and Responsibilities include but are not limited to:
Greet customers answer questions and recommend products based on their needs providing exceptional customer service.
Operate the POS system accurately process payments and issue receipts.
Maintain a neat and organized store including restocking products and ensuring inventory levels meet customer demand.
Serve as a product expert confidently answering questions and providing guidance on selection usage care and maintenance.
Act as a trusted advisor to customers providing guidance and recommendations to help them explore our products and make the most of their visit.
Consistently meet or exceed daily weekly and monthly sales goals to support store profitability.
Maintain a professional and welcoming demeanor efficiently assisting customers throughout their visit.
Perform opening and closing procedures including cash management inspecting products and following security protocols.
Lead by example in delivering outstanding customer service and a positive attitude to support the team.
Experience with store opening/closing and cash management is considered an asset.
You are best suited for this role if you have the following qualifications and skills:
High school diploma or equivalent required.
2 year of experience in sales customer service or retail.
Exceptional customer service and interpersonal skills with the ability to adapt to diverse customer needs.
Ability to multitask manage priorities and meet deadlines in a fast-paced environment.
Dependable responsible and able to take ownership of store operations when entrusted with key-holder duties.
Passion for or knowledge of pop culture board games and puzzles is a plus.
Ability to stand or walk for long periods and lift to 20 pounds.
Previous Key Holder or supervisory experience is recommended.
Pay Rate: $19.00
Vacancy: This is an existing position.
Benefits:
Competitive pay and opportunities for growth
Employee discount on games puzzles and toys
Casual dress environment
Work in a fun creative environment surrounded by products and people you love
Store Location: Guildford Town Centre Surrey BC
Required Experience:
IC
Retail Sales Associate Keyholder (Part-Time) • Surrey, British Columbia, Canada
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