Financial Aid Assistant

Reporting to the Associate Registrar, Recruitment, Admissions & Enrolment, and working with the Financial Aid Officer, this position responds to financial aid inquiries, administers financial aid processes and provides Department clerical support.

Main Duties and Responsibilities

• Responding to Financial Aid inquiries including:
• providing in-depth guidance and support to students regarding various grant, loan and internal funding policies, procedures and processes;
• responding to financial aid inquiries and preparing and distributing correspondence, forms and reports as required;
• determining eligibility, calculating allowable expenses based on established grant and bursary application criteria;
• delivery and reporting of external funding programs;
• liaising with the schools and third parties such as the Ministry of Education to support funding processes;
• providing guidance to students through the financial aid application process, including explaining criteria and investigating loan and application status as requested;
• advising students on appeal procedures; and
• referring students to Financial Aid Officer as required.
• Reporting and entering student information including:
• monitoring and reporting student registration daily to the Ministry of Advanced Education using electronic confirmation of enrolment; manually confirms enrolment for out of province students and specified programs;
• identifying and processing student withdrawals, cancellations and unsuccessful semesters;
• confirming enrolment in Registered Education Savings Plan (RESP) and other private funding programs;
• confirming enrolment and preparing student files for grant and loan applicants, including emergency funding applications;
• compiling and reconciling applicant financial aid information for Financial Aid Officer review.
• reviewing application documentation to determine funding eligibility;
• assessing funding applications for accuracy and completion;
• processing funding applications
• Providing clerical support, including:
• data entry into databases and award management systems;
• maintaining the financial aid record system including updating and maintaining various databases and reporting systems for Financial Aid and Awards;
• preparing routine correspondence;
• maintaining inventory of financial aid forms and supporting documents; and providing relief to other members in the department
• Scholarship/Bursary/Awards organization including:
• preparing and entering completed applications
• monitoring and following up on offers;
• preparing award packages
• assessing enrolment and qualifications required to receive award
• adjudicating awards in collaboration with the Financial Aid Officer
• Signing Authority for student loan documents and other funding programs as assigned including authorizing disbursements, confirming enrolment, monitoring completion and reporting withdrawals;
• Institutional Appendix:
• gathering and reviewing data including program costs recognized educational expenses and program eligibility;
• determining credit count and enrolment
• identifying complex cases for escalation to Financial Aid Officer; and
• preparing data for review and approval by the Financial Aid Officer
• Other duties as assigned by supervisor

Skills, Knowledge, and Abilities

• Excellent written and verbal communications skills
• Excellent interpersonal skills and collaborative skills
• Excellent customer service skills and conflict resolution skills
• Excellent attention to accuracy, detail, process and confidentiality
• Ability to work independently and as a member of a team
• Knowledge and critical thinking skills to review and accurately assess and execute College and Ministry policies and procedures
• Strong computer skills including proficiency in Word, Excel and Outlook
• Experience working with accounting systems, student information systems, award management systems and government student loan systems.
• Specific knowledge of SRS, Student Ledger, Blackbaud Award Management, and/or SFAS/SIMS is beneficial.
• Numerical keypad proficiency

Education and Experience

• 2-year Business Administration diploma or Associate Degree or equivalent
• Minimum 2 years related experience, preferably including student loan, process management, accounting or grant management experience in a post-secondary environment.

This is a temporary, full-time position (35 hours/week) covering a leave, commencing approximately June 29, 2026, and ending November 6, 2026, with the possibility of extension or upon return of the incumbent. Salary will be Pay Grade 8, $33.38 per hour in accordance with the PPWC Collective Agreement.

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Please be advised that only job postings listed on the official Selkirk College Careers page at careers.selkirk.ca, or on designated Selkirk College bulletin boards, should be considered current and active. Third-party recruitment websites may display outdated or expired postings without the knowledge or authorization of Selkirk College.

To ensure your application is considered, you must apply directly through the Selkirk College Careers page.