Oakville Hydro | Meter Technician Apprentice

Meter Technician Apprentice

Oakville Hydro delivers reliable and safe electricity to more than 77,000 individuals, families, and businesses in the Town of Oakville. The company maintains an active commitment to conservation, safety, and is strongly invested in the social and economic well-being of the Oakville community. Oakville Hydro is a two-time recipient of the Local Distribution Company Performance Excellence Award from the Electricity Distributors Association, as well as a Centre of Excellence Award from the Canadian Electricity Association. Oakville Hydro has also been recognized as one of Canada’s Safest Employers.

At Oakville Hydro, we believe that our continued success as an industry leader is due to our innovative, customer focused, team-oriented employees who continually strive to exceed customer expectations and take pride in all areas of our businesses.

Successful Oakville Hydro employees:

• Are customer-centric – they understand and embrace the role of delivering exemplary service
• Lead – they lead by example through their actions and attitudes
• Innovate – they look for opportunities to improve, do things differently, and add value for our customers and business
• Commit to Excellence – in all that they do

We promote a culture that is diverse, inclusive, innovative, and performance driven in an environment that is fun and exciting. Individuals who choose to be a part of our organization are offered:

• Potential to lead innovative projects and initiatives
• Career path exploration and development opportunities
• Opportunities to get involved with teams and charitable events that support the community
• Comprehensive total reward package

Meter Technician Apprentice

About the Role

We are looking for a dynamic individual with exceptional customer service and technical skills. The Meter Technician Apprentice is accountable for the installation and maintenance of residential, commercial, industrial, and wholesale metering. The incumbent will also be accountable for the provision of power call service and to provide Advanced Metering Infrastructure (AMI) support.

Duties include:

• Install, replace, verify, and maintain single and three phase power meters and metering equipment in compliance with Measurement Canada regulations
• Maintain and support the Advanced Metering Infrastructure (AMI) system including Smart Meter Radio Frequency (RF) communications
• Install, replace, and maintain primary meter units
• Install, replace, and maintain multi-residential meter systems
• Complete service orders and required documentation, and input into the Customer Information System (CIS) system
• Operate the meter test console
• Respond to customer electrical power and billing concerns
• Install and monitor power recording equipment and produce associated reports
• Assist Distribution Operations department during power outages, transformer maintenance, and changes
• Maintain, clean, and stock the meter shop, trucks, and equipment
• Test and/or repair Hydro multi meters as required
• Work in compliance with all health and safety and environmental legislation including, but not limited to, the Occupational Health and Safety Act and Regulations and Oakville Hydro’s Policies and Procedures
• Other duties assigned by Supervisor

Required Skills, Qualifications and Experience:

• Completion of an Electrical or Electronic Technician Diploma from a recognized post-secondary institution
• Previous Electrical Utility experience is an asset
• Valid Class ‘G’ Ontario Driver’s Licence with an excellent driving record
• Must be willing to complete 4-year Metering Apprenticeship program
• Experience working with required hand tools
• Able to perform essential duties in all weather conditions
• Proficient in a Windows environment and standard software applications
• Effective communication skills (written, verbal, and presentation)

Other Success Factors:

• Be a Brand ambassador – enable, engage, encourage, and exemplify the behaviours and attitudes of the brand
• Innovate – engage colleagues and find new ways to work and win
• Stay a step ahead – make it a priority to be in-tune with changes in technology and industry news
• The ability to communicate – stay informed of company events, industry news and advancement in technologies
• Creative thinker with strong planning and execution skills
• Demonstrates flexibility with a positive and professional attitude
• Technically proficient with the ability to quickly learn and understand business requirements
• Customer-focused, with a commitment to service excellence
• Produces high-quality, accurate work with strong attention to detail
• Adapts effectively to changing priorities, workloads, and deadlines
• Strong time management skills with the ability to meet deadlines and deliver results
• Excellent interpersonal, verbal, and written communication skills

Please send your resume with the position title in the subject line, to

PeopleandCulture@oakvillehydro.com

Oakville Hydro is an Equal Opportunity Employer.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Oakville Hydro will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform People Excellence team of the nature of any accommodation(s) that you may require.