Job Description
:We are looking for an experienced sales leader to energize and drive our Financial Services Consultants in the Client Solutions Centre. This isn't just a job – it's an opportunity to shape the future of financial advice and make a lasting impact on people's lives and well being! —are you ready to make your mark?
Sales Manager, Client Solutions Centre
As Sales Manager, Client Solutions Centre, you will lead a team of Financial Services Consultants responsible to support and advise clients on financial decisions while helping them achieve their financial goals. As manager, you will be tasked with recruiting and developing talent and managing team performance through observational coaching to foster a high performing team to achieve service & sales targets. You will instill a client centric culture, that will empower your team to carry out our Client Experience vision: to demonstrate , inspire and make it for clients to do business with Sun Life. You will ensure the delivery of amazing client experiences for new clients as well improve loyalty and retention of existing clients.
This role is hybrid with 1-2 days per week onsite at 1155 Metcalfe Street.
What you will do:
Provide leadership and coaching to Financial Services Consultants to support video and phone client interactions to ensure excellence in client interactions and drive business outcomes.
Lead 12 licensed consultants, responsible for sales results, closely tracking team performance metrics and conducting 1:1 coaching daily to optimize results as the core function. Support a client-focused culture emphasizing growth, retention, and loyalty.
What you need to succeed:
Assets:
What’s in it for you?
Wellness programs that support the three pillars of your health – mental, physical, and financial
The opportunity to move along a variety of career paths with amazing networking potential.
As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office
Sales Manager, Client Solutions Centre • Montreal, Quebec
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