Job Description
:*** 6 Month Contract Opportunity ***
The Employee Relations team advises managers, employees, and Human Resources Business Partners (HRBPs) on a wide range of complex employee relations issues, as well as contributing to designated HR practices across the organization.
The Senior Employee Relations Consultant (ERC) works in partnership with all levels of employees and leaders in addressing specific, individual employment-related matters, including performance and attendance issues, harassment and discrimination complaints, accommodation requests, status changes, work-site relocations, and the termination of employment.
This function also partners with other members of the broader Human Resources team and related functions to deliver timely solutions that support the business and ensure employees are treated fairly and in accordance with both Company practices and policies, as well as external employment legislation.
What will you do?
Provide timely, practical Employee Relations advice to leaders, balancing business objectives with legal and policy considerations
Coach leaders and HRBPs on managing complex employee matters, including performance, attendance, accommodation, investigations, and terminations
Lead workplace investigations end‑to‑end and support implementation of outcomes
Assess risk and recommend strategies in relation to sensitive or high‑impact employment matters, including external complaints and potential litigation
Manage communications with external counsel, tribunals, and other third parties, in partnership with Legal
Support organizational changes (e.g., restructurings, workforce adjustments) by advising on employment implications and risk mitigation
Identify trends and recommend improvements to Employee Relations programs, policies, and processes
Contribute to the development and rollout of ER policies, tools, and training materials
Participate in or lead cross‑functional projects as assigned
What do you need to succeed?
Post‑secondary education in Human Resources, Industrial Relations, Law, or a related field
3+ years of progressive experience in employee relations, employment law, or a related field, including managing complex or high‑risk matters
Strong knowledge of Canadian employment and human rights legislation and its practical application
Demonstrated experience conducting workplace investigations and managing complex employee relations files
Proven ability to influence and coach senior leaders on sensitive matters
Strong judgment and ability to assess and mitigate legal and reputational risk
Excellent written and verbal communication skills
Highly collaborative, with a client‑focused and solutions‑oriented approach
Ability to manage competing priorities independently in a fast‑paced environment
Proficiency in Microsoft Office
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide
What’s in it for you?
Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
A friendly, collaborative and inclusive culture
Wellness programs that support the three pillars of your health – mental, physical and financial
*LI-NB1
Senior Employee Relations Consultant • Sun Life Montreal Metcalfe
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