Group Leader, Documentation and Training

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Group Leader, Documentation and Training

Job Location: Montréal, QC

Job Code: 39211

Job Schedule: Day Shift

Compensation Range: Between $66,000 - $116,000 CDN annually

The Group Leader will lead the team responsible for the development and coordination of the training materials (and courseware) related to all aspects of the IPMS product (development, operational and maintenance).

They will also interface with multiple teams to support them in their documentation deliveries (review, format, release and delivery of the documents).

Essential Functions:

• Analyze the requirements and decompose into various items for distribution amongst the team
• Plan and assign the work to the team in order to meet the various deadlines
• Will evaluate and coach the technical writers, course developers and instructors in the team
• Will develop and maintain the infrastructure to support all the training needs related to IPMS.
• Will participate in the training sessions given to internal\external customers of the IPMS.
• Will design, develop, test and support courseware for internal\external customers of the IPMS
• Will provide support to PRE-FAT and FAT as required.
• Will provide support to marketing department for specific demos and presentations as required.

Qualifications:

• BA/BS in Technical Communication or related discipline preferably in a technical field such as computer science or a focus on English, writing, or communications, or at least ten years of experience in writing documentation for software or in technical training.
• Minimum 6 years of relevant experience
• Prior experience in Instructor training is ideal, especially in IPMS training
• Experience working with the following tools preferred: Word, Author-It, Acrobat, Jira, Confluenceini
• Experience in presenting technical information in a live setting, such as classroom training, presentations, or video conference.
• Regular use of a content management system (CMS) to manage the lifecycle of technical documentation including draft, review, and publish phases.
• Proficiency in the development and delivery of training/facilitated learning
• Experience in the development and usage of the L3 IPMS product is preferable.
• Has leadership to drive a team of technical writers, course developers and instructors
• Well organized and capable of planning/distribute work for the team
• Excellent communication and teamwork skills, including willingness and ability to consult with subject matter experts from engineering.
• Excellent written and verbal communications and experience working with content in multiple mediums

Eligibility Criteria:

• Must be eligible for registration with the Controlled Goods Program;
• Must be eligible to obtain and maintain a government of Canada Reliability status and Secret Level 2/NATO Secret security clearance.

L3Harris is proud to be an equal opportunity employer and is committed to treating all of its employees and job applicants with respect and dignity and to maintaining a workplace free from discrimination. Anyone applying for a position will be considered without regard to the following: race, national or ethnic origin, colour, religion, age, nationality, ancestry, ethnicity, gender, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, citizenship status, or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other characteristic that is protected by applicable human rights legislation.

L3Harris maintains a drug-free workplace and conducts pre-employment drug and alcohol testing and background checks, in accordance with applicable law. Such results are only accessible and viewed by individuals at L3Harris who have direct responsibility in the hiring process. If you fail to report for a drug and alcohol test, refuse to undergo such test or test positive for the presence of drugs or alcohol, the hiring process may be concluded or your offer of employment may be rescinded, in L3Harris’ sole discretion.

This job is for an existing vacancy

At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.

L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.