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Dialpad Japan
AI Quality Automation Engineer at DialpadDialpad Japan • Winnipeg, Canada
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AI Quality Automation Engineer at Dialpad

AI Quality Automation Engineer at Dialpad

Dialpad Japan • Winnipeg, Canada
19 days ago
Job type
  • Full-time
Job description
Join Dialpad in Kitchener, Canada as a Senior Software Development Engineer in Test specializing in AI quality automation. You will enhance our AI-driven applications through robust testing solutions.

As part of Dialpad's Agentic QA team, your role focuses on building automated tests and ensuring high quality in our AI Voice Agent features. You will spearhead testing efforts, including orchestration, performance evaluations, and risk assessments to optimize the user experience. Your involvement will support our commitment to providing excellent customer service through innovative technology.

Key Responsibilities: • Own automation strategy and development for key workflows • Design integration of AI quality checks into CI/CD processes • Develop and maintain testing frameworks for LLMs • Conduct performance metrics and load tests for AI services • Collaborate on model selection and evaluation strategies

Requirements: • 5+ years in SDET or software engineering roles • Proficient in Python, Java, JavaScript programming • Experience testing distributed software systems • Understanding of AI evaluation techniques • Bachelor's or equivalent degree in Computer Science

Enhance your career and impact in the AI landscape at Dialpad. #J-18808-Ljbffr
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AI Quality Automation Engineer at Dialpad • Winnipeg, Canada

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