Software Operations Manager

Job description :

Work location : Québec City Area (Hybrid)

Salary : $110,000 - $130,000

Our client, a fast-growing technology company undergoing organizational transformation, is looking for a Software Operations Manager to support alignment, execution, and team engagement across its development organization.

This role will act as a true operational right-hand partner to the technology leadership team, helping ensure operational fluidity, coordination of priorities, and the maintenance of a collaborative and high-performing work environment.

Key Responsibilities :

• Act as the link between technology leadership and development teams in order to translate strategic priorities into concrete actions.
• Support the day-to-day coordination of software teams and foster alignment across different technical groups.
• Bring rhythm, structure, and predictability to operational execution.
• Actively contribute to team engagement, team culture, and sense of belonging within a context of organizational evolution.
• Contribute to continuous improvement initiatives, management routines, and cross-team collaboration practices.
• Act as a trusted operational partner to technical teams in supporting execution, priorities, and operational follow-ups.
• Participate in discussions related to business needs, technical priorities, and initiative coordination.

What Makes This Role Interesting:

• Strategic position with strong visibility among leadership.
• Opportunity to directly impact team evolution and operational practices.
• Flexible, human, and collaborative work environment.
• Potential for growth into a broader management role over time.

Skills and qualifications :

• Minimum of 8–10 years of relevant experience within software or technology environments.
• Experience in management, team coordination, or operational leadership roles within technical teams.
• Strong understanding of software development realities and ability to interact with developers and technical leaders.
• Pragmatic, execution-oriented, and mobilizing leadership style.
• Excellent communication, collaboration, and influencing skills.
• Human-centred, structured, and performance-oriented mindset.
• Bilingualism in French and English is required.

Important Assets:

• Experience within SaaS, cloud, connected products, IoT, or software development environments.
• Experience in organizational transformation, growth, or restructuring contexts.
• Knowledge of technical environments such as C, C++, .NET, Azure, or similar technologies.