Description
General Ledger Accounting Manager FirstService Residential is simplifying property management. Its hospitality-minded teams serve 9,000 residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every resident.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential. Job Responsibilities The General Ledger Accounting Manager is responsible for the accurate and timely delivery of financial reports for a portfolio of clients in our New York residential property management business. They will be a highly technical, process driven leader who will build trust and promote culture within the client accounting team as well across departments within the market.
Essential Duties & Responsibilities The job duties listed are typical examples of the work performed by positions in this job
classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
People Management - Manages a team of General Ledger Accountants. This includes recruiting, onboarding, training and evaluating performance.
- Attracts, develops and retains diverse, high caliber talent, while developing an engaged team to build the capabilities required for the organization to perform at high levels.
- Promotes a culture of cooperation, trust and support.
- Provides ongoing support with training and coaching.
- Clearly defines and communicates performance responsibilities, goals, expectations and objectives to team members.
- Oversee team performance by tracking and reporting progress to the General Ledger Director using spreadsheets and metrics, ensuring adherence to deadlines, timely task completion, compliance with service level agreements (SLAs), and delivery of high-quality work outputs.
- Regularly evaluate team performance against company standards for professionalism, attendance, and work quality; provide coaching and implement disciplinary actions when expectations are not met.
- Lead ongoing performance management by delivering constructive feedback and coaching through regular check-ins, structured one-on-one meetings, mid-year reviews, and annual performance evaluations.
Operations - Ensure financial statements are produced and distributed in accordance with internal process and procedures, regulatory requirements, management agreements and client expectations. This includes reviewing and preparing (as needed) monthly financial statements, budgets and other, ensuring accuracy and tracking of delivery deadlines.
- Review property governing documents to ensure proper property and financial reporting set up.
- Oversee and manage other required client deliverables such as cost recovery billings, reserve transfers, ad-hoc reporting, etc.
- Compile and provide key performance indicator metrics as requested for leadership along with recommendations for improvements on opportunity areas.
- Serves as a knowledge expert with other departments/divisions and with subordinates.
- Coordinates the set-up of new buildings and transition out of buildings transferring to other management companies
- Collaborate with the financial management team to enhance the financial services delivered to our clients.
- Acts as a resource for board members, property managers and other stakeholders by:
- Responding to routine inquiries
- Participating in resolving complex accounting issues
Compliance - Ensures adherence to Federal and State rules and regulations.
- Assists and facilitates the annual audit process.
- Assists and facilitates the annual budget process.
- Manage and track loan and mortgage obligations for clients.
Other - Completes special projects and performs other duties as assigned related to the stated objective for the position.
Education & Experience - Bachelor’s degree in accounting or finance from a four-year college or university, CPA certification, MBA or related work experience is preferred.
- Seven (7) years of experience as an Accountant is required.
- Two (2) years of experience managing a team is required.
- Experience in the Property Management industry or real estate field is preferred.
Knowledge, Skills & Proficiencies To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
- Strong knowledge of US GAAP and property management accounting
- Demonstrates critical thinking and problem-solving skills
- Advanced working knowledge of Excel and strong database skills together with proficiency in Microsoft suite
- Strong financial acumen and analytical agility
- Detail oriented, organized and able to meet tight deadlines
- Ability to work effectively in a fast-paced environment
- Proven prioritization, time management and project management skills
- Effective written and interpersonal communication skills
- Strong interpersonal skills with ability to build effective relationships across the organization
- Demonstrated commitment to service excellence
Compensation Compensation for this role is between $85,000 - $100,000 + benefits
Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.
In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.
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Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel
national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at
national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
