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Calian Corporate
Manager, Modern Workplace and Application ServicesCalian Corporate • Ontario, Ontario, Canada
Manager, Modern Workplace and Application Services

Manager, Modern Workplace and Application Services

Calian Corporate • Ontario, Ontario, Canada
30+ days ago
Salary
CA$120.00 daily
Job type
  • Full-time
Job description

Position Overview

We are looking for a Manager Modern Workplace and Application Services to lead the delivery support and continuous optimization of enterprise SaaS platforms with a primary focus on Microsoft 365.

This role is responsible for ensuring reliable secure and high-performing collaboration services that enable business operations while driving AI adoption and modern workplace innovation across the organization.

Reporting to the Director Information Systems you will lead a team of subject matter experts providing both technical guidance and leadership to support application services resolve complex issues and deliver scalable technology-enabled solutions.

Responsibilities

  • Define and lead the strategy and roadmap for modern workplace and application services including Microsoft 365 enterprise SaaS platforms and desktop applications
  • Drive adoption of AI and automation capabilities to enhance productivity streamline workflows and improve user experience
  • Oversee end-to-end service delivery ensuring platforms meet performance expectations service levels and user satisfaction targets
  • Lead application lifecycle initiatives including implementations upgrades integrations and feature enablement
  • Provide reporting and insights on platform performance adoption and risks to support data-driven decision-making
  • Partner with business leaders to translate requirements into scalable technology-enabled solutions
  • Drive continuous improvement through process optimization standardization and automation
  • Lead and develop a high-performing team fostering accountability innovation and continuous learning
  • Support the team in resolving complex technical issues and act as a subject matter expert within the Microsoft ecosystem
  • Guide project execution including application onboarding migrations and implementation initiatives

Qualifications

  • Bachelors degree in Information Technology Computer Science or a related field or equivalent experience
  • 5 or more years of experience in IT service delivery modern workplace technologies and enterprise application management
  • Strong technical expertise in Microsoft 365 and the Microsoft ecosystem
  • Experience supporting SaaS platforms desktop applications and ITSM tools such as Jira or equivalent
  • Experience leading or supporting technology implementations migrations or transformation initiatives
  • Understanding of governance security and compliance within cloud-based environments
  • Experience driving AI adoption automation or digital workplace innovation initiatives
  • Demonstrated leadership or team lead experience with the ability to guide and support technical teams
  • Strong analytical mindset with experience using metrics and KPIs to drive performance

Additional Requirements

  • Ability to obtain and maintain required security clearance
  • Ability to work in a hybrid environment with a preference for candidates located in the Ottawa area
  • Ability to work within the Eastern time zone or align with team operating hours
  • Strong ability to collaborate with stakeholders and support a team of technical specialists
  • No travel required

Compensation
$120000 to $140000 with eligibility for an incentive bonus as part of the overall compensation package

Position Type: Full-time


We have 1 available position(s).

Job Title: Manager Modern Workplace & Application Services

Requisition Number: 2468

Date: June 3 2026

Location 1: Ottawa ON

Remote: Hybrid

Business Unit: Shared Services

Department: Information Systems & Information Technology

Job Type: Full-time

#LI-CH1#

#SF#


Required Experience:

Manager


Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 120000 - 140000
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Manager, Modern Workplace and Application Services • Ontario, Ontario, Canada

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