Talent.com
Smile Digital Health
Remote Salesforce and Systems Administrator - Remote CanadaSmile Digital Health • Woodstock, Ontario
Remote Salesforce and Systems Administrator - Remote Canada

Remote Salesforce and Systems Administrator - Remote Canada

Smile Digital Health • Woodstock, Ontario
3 days ago
Job type
  • Full-time
  • Remote
Job description
Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!
Apply today and find plenty of reasons to SMILE!
This position will manage all Sales Operations tools and technologies, with a specialized focus on Salesforce and the tools that integrate with it, to support organizational revenue goals and objectives. This role will be the subject matter expert for all RevOps tools that drive and support revenue goals by streamlining processes, documenting procedures, optimizing workflows, and ensuring data integrity and accuracy which enable productivity and forecasting.

Responsibilities:

    • Develop, maintain and provide solutions for Salesforce by recommending configuration enhancements and new workflows drive Sales operations to align with business needs and objectives.
    • Design, test and maintain Salesforce workflows and establish users, profiles, permission sets, roles, sharing rules, and security controls on the system.
    • Manage and maintain all tools and technologies integrated into Salesforce and utilized by Revenue Operations and cross-functional teams to ensure data accuracy and integrity.
    • Maintain CPQ pricing, products, and rules.
    • Streamline workflows and improve efficiency, from lead generation to customer acquisition and renewals, using data and technology.
    • Develop and maintain in-depth knowledge of the business to streamline processes, identify bottlenecks and opportunities for improvement, and optimize the end-to-end revenue cycle to support organizational goals and objectives.
    • Provide training and technical support to end-users on Salesforce, Apollo, Loopio, and other Revenue and Sales tools.
    • Regularly review and analyze Smile Digital Health’s tech-stack to ensure efficiency and remove redundancies.
    • Develop and maintain documentation outlining processes, procedures, and policies
    • Comply with the privacy, security and confidentiality policies.
    • Hold all confidential information in trust and strict confidence and ensure that it shall be used only for the purposes required to fulfill employment obligations, and shall not be used for any other purpose, or disclosed to any third party. A breach of policy or misuse of information could result in disciplinary action up to and including termination of employment.

Requirements:

    • 3+ years experience in Salesforce administration. (Experience in a healthcare technology environment, preferred).
    • 3+ years experience building and running reports in Salesforce and supporting a modern tech stack.
    • Excellent verbal and written communication skills with strong interpersonal and relationship building abilities.
    • In-depth Salesforce knowledge and demonstrated previous experience in developing and establishing system workflows, workflow optimization, system integration, and ensuring data integrity and analysis.
    • Salesforce certified administrator or Salesforce Advanced Administrator certificate or in progress, preferred.
    • Experience with Loopio, ZoomInfo, Netsuite and/or Klient, preferred.

Some of the benefits we offer:* Remote Work Environment* Flexible Time Away From Work Policy including PTO, Personal and Sick Days* Competitive Salary and Health/Medical Benefits* RRSP/TFSA/401K Employee Contribution* Life and Disability* Employee Assistance Program* FHIR Study Program and Skillsoft Learning* Super HAPI Fun Club
Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity, equity, and inclusion. We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.
Create a job alert for this search

Remote Salesforce and Systems Administrator - Remote Canada • Woodstock, Ontario

Similar jobs

Bilingual Claims Administrator

MSH Americas - Diot-Siaci Groupwaterloo, on, ca
Full-time

Join a team where your passion meets purpose! We're not just colleagues – we're enthusiasts who genuinely love what we do and make work enjoyable for everyone.Join our dynamic claims team as a Clai... Show more

 • Promoted

Senior Software Engineer - Amaris Consulting

Amaris Consultingwaterloo, on, ca
Full-time

Expert (15+ years or niche expertise).Cyber Security portfolio within Cyber Data Risk & Resilience (CDRR).The consultant will contribute to the design, development, and modernization of secure and ... Show more

 • Promoted

Business Analyst – Invoice Cloud - C$60 - C$65 An Hour - Remote

Pyramid Consulting, IncWaterloo, Canada
Remote
Full-time

Seeking a Business Analyst to gather and analyze business requirements for billing and invoicing. Show more

 • Promoted

Senior Consultant – Dayforce WFM

OnActuatewaterloo, on, ca
Full-time

At OnActuate, we cultivate talent from around the globe to deliver Microsoft and Dayforce solutions to customers across public, private, and non-profit sectors.Being People First is our core value,... Show more

 • Promoted

Ecommerce Specialist - C$70 - C$80 An Hour - Remote

TalentFishWaterloo, Canada
Remote
Full-time

Leads go-to-market strategy, platform evaluation for consumer merchandise, including Marketplace, DTC, and Hybrid models. Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaBayham, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Software Business Analyst

Alpha Bravo Developmentwaterloo, on, ca
Full-time

We’re a fast-growing software development agency that helps service-based businesses across the U.Our team values ownership, innovation, and building long-term partnerships with clients.We’re looki... Show more

 • Promoted

Senior Consultant – Dayforce WFM - OnActuate

OnActuatewaterloo, on, ca
Full-time

At OnActuate, we cultivate talent from around the globe to deliver Microsoft and Dayforce solutions to customers across public, private, and non-profit sectors.Being People First is our core value,... Show more

 • Promoted

Devops Engineer - C$60,000 - C$80,000 A Year - Remote

HCLTechWaterloo, Canada
Remote
Full-time

DevOps Engineer needed to support internal software applications, troubleshoot issues, and enhance ML model development. Show more

 • Promoted

Modern Workplace & Cloud Operations Administrator

CarePartnersWaterloo, ON, CA
CA$75,000.00 yearly
Full-time

Modern Workplace & Cloud Operations Administrator.Tier 3 operational role responsible for ensuring the stability, security, and efficiency of Microsoft 365, Intune-managed endpoints, Azure Virtual ... Show more

 • Promoted

DevSecOps Engineer - DLS Technology Corporation

DLS Technology Corporationwaterloo, on, ca
Full-time

DLS Technology Corporation is seeking a highly skilled.CI/CD pipelines, cloud infrastructure, and automation frameworks.The ideal candidate possesses a strong background in Infrastructure as Code (... Show more

 • Promoted

DevSecOps Engineer

DLS Technology Corporationwaterloo, on, ca
Full-time

DLS Technology Corporation is seeking a highly skilled.CI/CD pipelines, cloud infrastructure, and automation frameworks.The ideal candidate possesses a strong background in Infrastructure as Code (... Show more

 • Promoted

Cloud Site Reliability Engineer (SRE) — AWS, Kubernetes

OpenTextWaterloo, Region of Waterloo, Canada
Full-time

A global information management leader in Canada is seeking a Site Reliability Administrator to implement and manage cloud infrastructure solutions.The role focuses on enhancing system stability an... Show more

 • Promoted

It Business Systems Analyst, Insurance Technology - C$75,880 - C$140,920 A Year

ManulifeWaterloo, Canada
Full-time

The Business Systems Analyst will translate insurance product rules into calculation specifications, collaborating with various teams in an agile environment. Show more

 • Promoted

Telecom Expense Management (TEM) Analyst - System One

System Onewaterloo, on, ca
Full-time

Telecom Expense Management Analyst (Contract).Canada (9am – 5pm EST working hours).Global Technology / Enterprise IT.A large, multinational technology organization is seeking a.Telecom Expense Mana... Show more

 • Promoted

SAP Planning Product Owner (Canada - Remote) PP & MM - CloudLabs Inc

CloudLabs Incwaterloo, on, ca
Remote
Full-time

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.Wit... Show more

 • Promoted

Remote and Hybrid Independent Contractor Technology Lawyers (Canada) - MT>Align, a division of

MT>Align, a division of McCarthy Tétrault LLPwaterloo, on, ca
Remote
Full-time

Work for yourself, but with us!.Align, a division of McCarthy Tétrault LLP, pairs high caliber independent contract lawyers with our clients who need legal support.Align, successful applicants will... Show more

 • Promoted

Search Consultant - Remote

Berkner Groupwaterloo, on, ca
Remote
Full-time

Berkner Group is a specialized search firm focused on building leadership and technical teams for companies across climate, deep tech, and other innovation-driven sectors.We work closely with found... Show more

 • Promoted

Salesforce Developer

Ontario Teachers Insurance PlanWaterloo, Ontario, Canada
Full-time

With every job, there’s always the question of “why”.Why join a company? Why be part of their mission? Here, the why is easy.It’s because at some point, we’ve all needed someone there for us.At the... Show more

 • Promoted

New: Local Trial Manager Ii (Canada) - C$140,000 A Year - Remote

IconWaterloo, Canada
Remote
Full-time

Manages Canadian portion of global clinical trials from startup to closeout, including site interaction, budget, and team coordination.Requires relevant experience and a bachelor's degree. Show more