General Manager

Job Description

Posted Friday, June 5, 2026 at 7:00 AM

Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.

As part of the GMS family of companies since 2018, Slegg Building Materials has worked to become your first stop for all your building needs. Slegg has been on the job site or helping out around the house since 1947 and is Vancouver Island’s choice for building materials and home improvement products. With multiple locations across Vancouver Island, we are proud of our roots, and we know the hard work and dedication that goes into every one of our customers’ projects. Our team is made up of dedicated and hardworking individuals who together create a rewarding and welcoming work environment.

The General Manager will be responsible for the overall leadership, sales, and service in the location. The successful candidate must be a highly motivated and customer-focused individual who will ensure the highest standards of safety, service, and efficiency. The base salary range is $75,000 - $90,000, plus annual bonus.

Key Responsibilities

• Manage overall branch sales, operations, delivery, purchasing, and inventory control.
• Proactively manage health and safety initiatives to continuously improve the company’s performance and promote the highest level of safety.
• Ensure cleanliness and organization of yard and retail areas.
• Build and maintain a solid and reliable team of customer service providers, for delivery, warehouse and retail.
• Achieve and exceed established metrics for business success / SG & A / bottom line profit.
• Increase profit margins, customer satisfaction, and create a positive impact on our community.
• Stay current with building material industry trends and monitors strengths and weaknesses of competition.

Customer Relations

• Solicit and analyze customer feedback, address deficiencies, and strive for continuous improvement.
• Participate in and host customer recognition events and company-sponsored training.
• Maintain relationships with the local community, industry organizations and regulatory bodies.
• Develop and maintain strong relationships with our key customers.
• Address customer concerns and issues promptly, ensuring consistent high levels of customer satisfaction.

People Management

• Create and support clear lines of responsibility for the management team, including coverage and oversight throughout the day.
• Communicate information and priorities for staff and ensure they have the direction and tools needed to complete their tasks.
• Manage staff performance through accountability and feedback and identify training opportunities.

Skills and Qualifications

• Minimum 3-years’ experience in the building-material industry, management experience, and/or combination of both.
• Diploma or degree in a business-oriented discipline is an asset.
• Strong leadership skills that include effective communication, performance management and conflict resolution.
• Ability to work a flexible schedule, including weekends.
• Intermediate level of Microsoft Office Suite- including Word, Excel and Outlook.
• Self-motivated, flexible, and eager to learn new things.
• Health benefits - including drug coverage, practitioner, dental, vision, disability, and life insurance.
• Retirement savings (pension or other) are provided.
• Perks - Company discounts (mobile phone, etc.), training programs and opportunities for career advancement, group events, and more.

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