Description
:Work towards minimizing equipment downtime and maintain production requirements as scheduled
Send technical analysis to the customers, and provide the customer with recommended service and repair options
Based on the technical audit of the machine and analysis report, the TSR will make recommendations to the customer on what components will need to be replaced
Must develop and maintain open lines of communication with all supportive internal and external departments
Ensure analysis, maintenance and repair recommendations are provided to appropriate groups in a timely manner
Rapid escalation to the appropriate individuals and/ or groups of any machine down situations
Accountable for building and maintaining a reporting database of all equipment technical issues
Technical support for commercial and operations team to provide value based insights in support of customer objectives
Part of a dynamic and supportive team structure that’s responsible for aiding in repair execution effectiveness and establishment of best practices recommendations
Qualifications:
Journeyperson Red Seal Heavy Equipment Technician with mechanical experience/aptitude
Minimum 5 years’ experience in a customer service role
Strong communication skills including verbal and written
Strong organizational, problem solving and time management skills
Highly flexible with solid interpersonal skills that allow one to work effectively in a diverse working environment
A high attention to detail
Ability to work well under pressure
Self-starter and ability to work in a team environment as well as independently
Valid drivers abstract
Strong experience and technical background with Caterpillar Mining products
Drivers Abstract: This offer is contingent on a satisfactory review of your driver's abstract. This can be obtained at any local registry branch and the cost of this document will be your responsibility. You are required to maintain a valid driver's license at all times and agree to provide an annual driver's abstract. If at any time your driver's license is revoked or restricted, you are required to immediately inform the Company
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Technical Service Representative - Mildred Lake • Fort McMurray, AB, CA
A regional automotive service company in Fort McMurray is seeking a self-driven Fleet Service Advisor to join their growing team.The ideal candidate will be responsible for scheduling service work,... Show more
Applied Industrial Technologies, in Fort McMurray, Alberta has an immediate opening for a motivated, focused, high-energy individual to fill the role of:.Technical Sales Representative.Responsible ... Show more
Advance your sales career at SECURE as a Hazardous Waste Sales Representative in Fort McMurray, Alberta.This role is vital for driving customer-focused solutions and expanding our reach.In this pos... Show more
A leading heavy equipment firm is seeking a Field Heavy Equipment Technician for their Fort McMurray location.This role involves evaluating, diagnosing, and repairing construction and forestry equi... Show more
Brandt is currently seeking a Service Manager for our Fort McMurray Construction and Forestry location.The Service Manager will be responsible for managing the sales and delivery of heavy duty equi... Show more
Sales & Service Representative 7 on/ 7 off.As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more t... Show more
A leading equipment services company in Fort McMurray is seeking a Service Manager responsible for managing the sales and delivery of heavy-duty equipment after-market support services.The ideal ca... Show more
Project Management and Execution 45%.Manage projects to help develop customer requirements and develop customer processes to work efficiently with the systems.Monitor the data accuracy and integrit... Show more
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our clients.Our strength lies in our size, extensive network, solid reput... Show more
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together.Our unique position as one o... Show more
Application Specialist, delivering top-tier chemical treatment solutions.Focus on optimizing programs and maintaining high customer satisfaction through on-site assessments.This role involves a uni... Show more
This position is hourly, with a starting pay rate of $31.The role also offers a potential incentive target of $1,800 contingent upon individual and company performance objectives.Under the general ... Show more
Legacy Dodge Fleet Services Center in Fort McMurray is looking for a self‑driven & motivated applicant for the position of.As a Fleet Service Advisor, you will be responsible for scheduling service... Show more
Competitive total rewards package including attractive salary, comprehensive benefits, annual retention and performance bonus eligibility, pension, employee share purchase plan, charitable donation... Show more
Are you a hardworking, adaptable Line Locator ready to jump into a fast-paced, growing company? Inline Group Inc.Line Locators to join our team in Edmonton.This is your chance to get involved in lo... Show more
The Application Specialist is the primary service provider to ensure that Guardian treatment programs perform at the least cost operating scenario within customer sites.The Applications Engineer wo... Show more
A leading pipeline construction firm is seeking a Health & Safety professional based in Fort McMurray, Alberta.In this role, you will be responsible for implementing a variety of health and safety ... Show more
A leading equipment solutions provider is seeking a Field Engineer in Fort McMurray, AB.This role involves providing technical field support, managing customer relationships, and contributing to en... Show more
A leading industrial solutions distributor in Fort McMurray is seeking an internal/external salesperson to foster relationships and drive equipment sales in Canada.The ideal candidate should posses... Show more
Cummins is looking for an experienced Diesel Technician/Mechanic to complete our team in Fort McMurray, AB to support our operations at Suncor.In this role, you will make an impact in the following... Show more
