Description
This position is ideal for experienced business innovation, commercial strategy, and growth professionals looking to join the North America Business Innovation team as a Senior Manager, Business Innovation – Canada, driving regional growth, customer innovation, and business transformation across the Canadian market. The position reports to the NA Business Innovation Senior Director. Partnering with cross-functional teams across Canada and North America, you will identify market opportunities, develop innovative commercial solutions, and scale high-impact programs that enhance customer experience, accelerate adoption of Invisalign and iTero, and unlock new revenue streams.
As a member of the Canada Leadership Team and a strategic partner to the North America Business Innovation organization, you will provide critical market insights, commercial expertise, and program leadership to influence business strategy and execution. This role is vital in connecting local market needs with broader North America innovation priorities, shaping the future of Financial Solutions, Strategic Partnerships, Commercial Services, and other transformational initiatives that drive sustainable growth and competitive advantage in Canada.
Role expectations
- Identify, evaluate, and develop innovative solutions across Financial Solutions, Strategic Partnerships, Commercial Services, and other growth initiatives that enhance customer experience and drive adoption of Invisalign and iTero.
- Collaborate closely with the North America Financial Solutions team to design, launch, and optimize affordability programs, fintech partnerships, payment innovations, and other customer-centric solutions that support business growth.
- Develop robust business cases, financial models, and ROI analyses to assess strategic opportunities, prioritize investments, and support decision-making across innovation initiatives.
- Lead the design, execution, and scaling of pilot programs, establishing success metrics, monitoring performance, and ensuring measurable business impact and operational feasibility.
- Partner with Sales, Marketing, Finance, Legal/Regulatory, Operations, and other cross-functional teams to develop and execute go-to-market strategies that drive program adoption, customer engagement, and commercial performance.
- Maintain strong relationships with customers, partners, and industry stakeholders to identify unmet needs, emerging trends, and new opportunities that can be translated into innovative business solutions.
- Prepare and present business cases, program performance updates, strategic recommendations, and market insights to senior leadership, influencing business priorities and investment decisions.
- Drive operational excellence across multiple concurrent initiatives, ensuring effective project management, execution discipline, stakeholder alignment, and timely delivery of key milestones.
- Serve as a key advocate for Business Innovation within the Canada Leadership Team, providing visibility into innovation priorities, fostering organizational alignment, and supporting the achievement of regional growth objectives.
- Monitor program performance and market dynamics, identifying opportunities for optimization, expansion, and continuous improvement to maximize customer value and business results.
- Ensure all innovation programs and partnerships comply with applicable regulatory requirements, financial controls, legal standards, and Align Technology policies.
What we're looking for
- Education: Bachelor’s degree in Business, Marketing, Finance, Economics, Engineering, Healthcare Management, or a related field required; MBA or other advanced degree preferred.
- Experience: 10–15+ years of experience in Business Innovation, Commercial Strategy, Product Marketing, Business Development, Strategic Partnerships, or related functions, with a proven track record of driving growth and transformational initiatives.
- Industry Expertise: Experience within technology, healthcare, medical devices, fintech, or other innovation-driven industries preferred, with exposure to regulated business environments considered a strong asset.
- Innovation & Strategy: Demonstrated success in identifying, developing, and scaling new business models, customer-centric solutions, strategic partnerships, and commercial programs that deliver measurable business impact.
- Go-to-Market Leadership: Proven experience designing and executing go-to-market strategies in close collaboration with Sales and Marketing organizations, driving adoption, customer engagement, and revenue growth.
- Business Acumen: Strong analytical and strategic thinking capabilities, with the ability to develop compelling business cases, evaluate market opportunities, and translate insights into actionable business strategies.
- Communication: Excellent communication, presentation, and storytelling skills, with the ability to influence senior leaders and effectively communicate complex concepts across diverse stakeholder groups.
- Stakeholder Management: Exceptional relationship-building and influencing skills, with experience navigating complex cross-functional organizations and aligning diverse stakeholders around common objectives.
- Entrepreneurial Mindset: Demonstrated creativity, ownership, adaptability, and a bias for action, with the ability to thrive in a fast-paced, evolving innovation environment.
- Teamwork: Ability to work effectively both independently and collaboratively, fostering strong partnerships across regional and North America teams to achieve shared business goals.
Complementary Skills - Experience with financial solutions, fintech ecosystems, payment platforms, consumer financing, or affordability programs.
- Strong business case development, financial modeling, ROI analysis, and opportunity assessment capabilities.
- Knowledge of partnership development, alliance management, and ecosystem-based growth strategies.
- Project management and execution discipline, with the ability to manage multiple priorities simultaneously.
- Proficiency in Microsoft PowerPoint and Excel, including business analytics, financial analysis, and executive-level presentations.
- Exceptional executive presence, presentation, and stakeholder engagement skills.
- Strong customer-centric mindset with the ability to identify unmet market needs and transform insights into scalable solutions.
- Must be legally authorized to work in Canada – this is a must.
- Fluency in English required; French (bilingualism) is an asset – this is optional but highly recommended.
- Flexibility to travel, both local, within Canada and to US required (approximately 20%) – also optional but highly recommended – it ensures that we are clear that cross border travel may be required and therefore the incumbent should have the appropriate travel documentation that allows this.
Pay Transparency
If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically. For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S. Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.
This posting is for an existing vacancy within our organization. Canadian work experience is not required for this position. We welcome applicants from all backgrounds.
We use automated tools (including artificial intelligence “AI”) in our hiring process. This may include AI-based screening or assessment of applications. All final hiring decisions will be made by humans.
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Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Your growth and well-being:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Discover Align:
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.
We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!
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exocad and
Cubicure? Click on their names for additional information.
