Product Consultant Recruitment Digitization

Job#: 3037311

Job Description:

Job Description:

Role Title: Product Consultant, Recruitment Digitization (Workday)

Line of Business: People and Culture

Ideal Start date: ASAP

Contract duration: 6 months

Extension likelihood: Possible

Possibility of conversion to FTE: No

Working hours: 9am-5pm EST

OT requirements: not anticipated

Office location: Toronto

Hybrid work requirements: 1x per week, open to remote

Role Mandate:

The Product Consultant for Recruitment Digitization serves as a strategic advisor and solution partner within the bank’s Talent Acquisition Centre of Excellence (CoE), responsible for advancing and supporting the recruitment technology roadmap while ensuring continuity of key initiatives. This will be acting as support during a current team member’s maternity leave. This role bridges business needs and digital solutions by collaborating closely with stakeholders, including Strada and HIT teams, to gather requirements, address recruitment challenges, and deliver scalable, high-quality technology solutions aligned with organizational goals and KPIs. The consultant plays a critical role in managing change requests, supporting regression testing, and ensuring system enhancements meet quality and approval standards, while actively contributing to strategic planning, including multi-year and annual roadmaps. Operating within a primarily remote environment, the role requires a high degree of independence balanced with strong cross-functional collaboration, frequent stakeholder engagement, and effective communication. Additionally, the Product Consultant champions agile methodologies, emerging recruitment technologies, and continuous improvement practices, tailoring approaches to meet project and team needs while driving efficiency and innovation across recruitment operations.

Team Structure:

This is a small team of 4. There is a high collaborative component with internal and external stakeholders as well.

Role Responsibilities:

This role plays a critical role in supporting BAU continuity with a primary focus on Workday change delivery, and governance, including cross-domain regression testing, and governance-driven updates to ensure system stability, compliance, and alignment across platforms.

• Lead regression testing and validation of Workday TA processes across cross-functional system changes, ensuring end-to-end integrity and identifying downstream impacts

• Support delivery of governance and regulatory-driven updates (, candidate notices, data/privacy changes), ensuring compliance and audit readiness

• Support requirements validation and refinement for Workday Change Requests, partnering with stakeholders to ensure clarity, testability, and alignment with existing system design

• Recommends and implements solutions based on analysis of issues and implications for the business.

• Identifies emerging issues and trends to inform decision-making.

• Assists in the development of strategic plans.

• Helps determine business priorities and best sequence for execution of business/group strategy.

• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

• Understands and follows a project requirements management plan so that activities and milestones of the project team can be measured against the goals of the plan.

• Facilitates discussions and follows a disciplined approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders; applies a variety of elicitation techniques to probe, challenge, and understand requirements.

• Provides analytical support and insights to identified / assigned user areas to support relative product, channel, and business development initiatives ( product, portfolio, and profitability analytics, and customer analytics).

• Collaborates in root-cause analysis to determine underlying causes and participates in problem resolution.

• Builds exceptional relationships with internal and external stakeholders.

• Liaises with the business and the technology development and support groups.

• Aligns business needs to vision/goals to ensure development teams to translate them into detailed design specifications and code.

• Assess project impact, benefits, and risks when scope changes.

• Communicates and engages across stakeholder groups during construction and delivery of solutions.

• Assesses the quality of supporting documentation, including business and process requirements documents, to ensure proper analysis supports recommendations or demonstrate continued alignment to strategic objectives.

• Develops a deep understanding of organizational complexity to build strong rapport with internal stakeholders for the construction and delivery of the solution.

• Stays abreast of industry technical and business trends through benchmarking and/or participation in professional associations.

• Focus is primarily on business/group within the bank; may have broader, enterprise-wide focus.

• Provides specialized consulting, analytical and technical support.

• Exercises judgment to identify, diagnose, and solve problems within given rules.

• Works independently and regularly handles non-routine situations.

• Broader work or accountabilities may be assigned as needed.

• Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Must Have Skills:

• 3-5 years of relevant experience

• Postsecondary education

• Previous testing experience – in depth

• Knowledge of software development practice, concepts/methodologies ( waterfall, Agile, iterative), and technologies obtained through formal training and/or work experience.

• Knowledge of one or more requirements analysis and problem decomposition techniques.

• Knowledge of technical/business environment ( Microsoft business technologies and applications, relational databases, and SharePoint).

• Understanding of industry standards and standard business capabilities.

• Knowledge of business analysis, project delivery practices and standards across the project lifecycle.

• Possesses a deep understanding and problem solving ability of information technology of various complexities.

• Understanding of techniques associated user-centered design within the context of the organizational standards.

• Familiar with business strategy and assessments ( feasibility studies, business cases, cost/benefit analyses, project sizing and costing, and current state analysis/needs assessments).

• Deep knowledge and technical proficiency gained through extensive education and business experience.

• Verbal & written communication skills - In-depth.

• Collaboration & team skills - In-depth.

• Analytical and problem solving skills - In-depth.

• Influence skills - In-depth.

• Data driven decision making - In-depth.

Nice to Have Skills:

• Workday Pro Certification

• Relevant postsecondary

• Previous FI experience

Interviews:

1 round over teams with HM, 30 minutes, potentially second round with MOR for final round

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.