Remote Payroll Administrator, Nanny Lane (12-month Contract)

ABOUT US

CareGuide was founded with one thing in mind: to ensure that anyone in search of care can find it. We help people take care of the things that are closest to their hearts: their homes, their pets, their parents, and their kids.

We’re a team of ~30 across Canada — parents, pet lovers, caregivers, builders, and problem-solvers — supporting millions of users who trust us every year.

We know you see hundreds of job postings, so thanks for making it this far. If you’re excited by complex problems, real impact, and building things that matter — we think you’ll like it here.

We’re looking for a Payroll Administrator to help families and nannies meet their most critical needs: child care and employment. This is a 12-month contract position.

As a Nanny Lane Payroll Administrator, you'll be supporting families as they navigate paying their nannies and making sure nannies get paid on time and accurately.

WHO YOU ARE

• Experience in payroll. You easily understand the differences between hourly and salary pay, public holidays, vacation, and non-taxable compensation. You have at least 2 years of payroll experience; US experience is preferred, but not required. You have at least 1 year of payroll tax experience; US experience is preferred, but not required.
• Excellent attention to detail. You’ll be calculating, entering, and reviewing payroll information for families and nannies. You’ll ensure that each pay run is accurate for our weekly, bi-weekly, and semi-monthly cycles. You’ll be preparing various payroll reports while handling confidential and highly sensitive information.
• Incredibly organized. You’ll be balancing high-priority tasks and moving efficiently and effectively to meet tight deadlines so that payroll can meet the needs of its day-to-day operations. You’ll be working to improve the efficiency of our processes alongside our Payroll Operations Manager and Customer Care team.
• Take ownership. You’ll be investigating and fixing any payroll discrepancies to ensure we meet our customers' needs. You’ll follow up with other team members as needed to make sure that we resolve any problems that arise.
• Customer-first. We’re looking for someone who knows that on the other side of each phone or email is a family looking to make sure that their nanny is being paid on time, or a nanny looking to ensure they can pay their bills. We’re looking for someone who is able to explain payroll concepts to families who aren’t familiar with payroll.
• Eager to learn. Working with our Payroll Operations Manager, you’ll learn about US payroll. You’ll easily navigate between federal, state, and local regulations and labor laws to ensure all of our clients are maintaining compliance.
• MUST be eligible to work in Canada, and must live in Canada.

WHAT WE OFFER YOU

• 100% remote work environment with our team spread across Canada, from coast to coast
• $500 to set up your work-from-home space, available to you the day you start
• Unlimited personal time off
• Flexible hours (we’re moms, dads, caregivers, pet parents, you name it - we know things come up)
• Opportunities for personal growth - we are genuinely interested in helping you reach your career goals

A NOT SO FUN FACT

Studies have shown that men will apply for a job when they have 60% of the qualifications that are listed. Women are reluctant to apply for a job unless they feel they have 100% of the qualifications that are listed. Wherever you rank on the qualifications we have listed in this posting, we encourage you to apply.

ONE LAST THING

CareGuide is committed to providing equal hiring opportunities for all folks. We value diversity and inclusion and have worked hard to create a culture where individual differences are recognized, respected, and celebrated. All applicants will be considered for employment without regard to race, colour, gender, gender identity, religion, sexual orientation, or age.

If you are a person who requires accommodation, please reach out to Ken Scott, ken.scott@careguide.com, and we will work with you to meet your needs.