Associate, Client Design

Job Description

What is the opportunity?

Join RBC Investor Services as a Client Design Associate and play a pivotal role in our clients' digital transformation journey. This position offers the unique opportunity to combine strategic thinking with hands-on execution, helping clients unlock value through digital adoption. You'll work with a consultative, solutions-oriented mindset—anticipating client needs, driving measurable improvements, and delivering exceptional service that sets RBC apart.

What will you do?

Client Discovery & Assessment

• Conduct discovery sessions to understand technology infrastructure, document current systems and pain points, and identify business objectives and success metrics.

Strategy & Analysis

• Develop insights into business strategies, conduct gap assessments for digital adoption opportunities, analyze reporting needs, map workflows, and present findings with clear recommendations.

Requirement Documentation & Data Analysis

• Analyze client data, develop detailed requirement documentation, and drive improved experience and financial results.

Internal Cross-Functional Collaboration

• Partner with implementation teams to translate requirements into delivery plans, facilitate stakeholder communication, and identify and resolve blockers.

Digital Adoption & Execution

• Support clients through execution-oriented service delivery, translate strategy into actionable plans with clear timelines and deliverables, and guide their digital transformation journey.

Client Partnership & Relationship Management

• Build strong consultative relationships, anticipate client needs, communicate findings professionally, and coordinate seamless execution across teams.

Feedback Collection & Continuous Improvement

• Gather client feedback throughout engagement, compile insights from discovery and implementation phases, and circulate learnings to operations for process improvements.

Product & Solution Analysis

• Evaluate RBC's product offerings against client needs, provide product feedback to leadership on market gaps, and communicate solution options and competitive positioning insights.

What do you need to succeed?

Must haves:

• 5+ years in Asset Servicing or Asset Management with a proven track record creating and executing digital adoption strategies

• Strong understanding of data requirements, including data governance, reporting, analytics, and translating business needs into actionable data solutions

• Proven experience working directly with asset managers and C-suite stakeholders with the ability to build trusted relationships and communicate effectively across senior leadership teams

• Bachelor's degree in Finance, Business, or related field

• Exceptional written and verbal communication abilities and strong analytical and problem-solving capabilities with excellent client relationship building skills

• Project management experience and consultative, solutions- oriented mindset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Flexible work/life balance options.

• Opportunities to do challenging work.

• Opportunities to take on progressively greater accountabilities.

• Access to a variety of job opportunities across business.

Job Skills

Adaptability, Communication, Decision Making, Detail-Oriented, Group Problem Solving, Personal Initiative, Product Services, Service Request Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-08

Application Deadline:

2026-07-02

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$67,000.00 - $110,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.