Talent.com
Toromont Cat
Digital Engagement AdvisorToromont Cat • Moncton, NB, CA
Digital Engagement Advisor

Digital Engagement Advisor

Toromont Cat • Moncton, NB, CA
24 days ago
Salary
CA$69,520.00 yearly
Job type
  • Full-time
  • Permanent
Job description

Toromont Cat is looking for a Digital Engagement Advisor based in the Maritimes. In this role, you’ll play a key part in helping our customers, branches, and sales teams fully embrace and benefit from Toromont’s digital tools. You’ll champion digital adoption, deliver training, support onboarding, and ensure customers clearly understand the value, efficiency, and impact these tools bring to their operations.

Pay Type

Full Time, Permanent

Compensation

$69,520.00 - $86,900.00

The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Digital Engagement Advisor, YOU will experience:

  • Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
  • Working for the best-in-class equipment dealer and with the premium Caterpillar brand
  • Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
  • Competitive total rewards including: wages, benefits, and premiums (as eligible)
  • An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

  • Identify customer opportunities, train users, support campaigns, and promote digital tools through events.
  • Monitor new/dormant customers, assist MSRs with account setup, and guide onboarding during machine deliveries.
  • Optimize platform usage — Expand customer usage, communicate digital value, clean data with Digital Operations, and join Field Engagement visits.
  • Train internal teams — Educate MSRs, PSSRs, ISRs, PCAs, and leaders on tools, onboarding processes, and data sources.
  • Track and improve metrics — Review digital performance, identify improvement areas, and collaborate with regional leaders on action plans.
  • Enhance digital solutions — Gather customer feedback, support solution improvements, and participate in testing and validation.

Must-haves for this role:

  • 3–5 years in digital/eCommerce with familiarity in mobile solutions, plus 2+ years in contact‑center or customer‑support roles considered an asset.
  • Post secondary education in Information Technology/Marketing/General Business
  • Bilingual French/English both written and oral (depending on assigned Region)
  • Strong interpersonal skills and customer focus.
  • Clear and concise communications skills.
  • Convincing, approachable communications skills.
  • Strong inclination to roll-up sleeves and get things done.
  • Structured approach to problem solving and issue resolution.
  • Ability to identify critical path tasks and prioritize most relevant actions and deliverables.

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

Create a job alert for this search

Digital Engagement Advisor • Moncton, NB, CA

Similar jobs

Remote Global Student Recruitment & Engagement Lead

The Community Solution Education SystemMoncton, Moncton Parish, CA
Remote
Full-time

A leading educational organization is seeking a Global Engagement Manager to oversee international student recruitment and engagement initiatives.The role involves developing recruitment strategies... Show more

 • Promoted

New Business Director - Employee Engagement Professional Services

Just Sales JobsMoncton, Moncton Parish, CA
Full-time

New Business Director - Employee Engagement Professional Services.Job Openings New Business Director - Employee Engagement Professional Services.About the job New Business Director - Employee Engag... Show more

 • Promoted

Workplace Change Facilitator & DEI Educator

BloomMoncton, Moncton Parish, CA
Full-time

A progressive organization is hiring a Change Strategist to facilitate interactive sessions focused on diversity, equity, and inclusion (DEI).The role requires strong facilitation and communication... Show more

 • Promoted

Webserv Digital Campaign Manager

WebservMoncton, Moncton Parish, CA
Full-time

Elevate your career as a Digital Campaign Manager with Webserv, where you'll manage comprehensive paid media strategies on platforms like Google and Meta.This remote role emphasizes impactful clien... Show more

 • Promoted

Remote Influencer Growth & Deals Lead

Grail TalentMoncton, Moncton Parish, CA
Remote
Full-time

An influencer management agency is seeking an Influencer Talent Manager to oversee creators and help them expand their brand partnerships.The role offers the flexibility of remote work and is drive... Show more

 • Promoted

Digital Consulting Senior Associate - Workday Adaptive Planning

HuronMoncton, Moncton Parish, CA
Full-time

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change.Through a combination of strategy, expertise and creativity, w... Show more

 • Promoted

Associate Director, Digital Marketing Strategy

DirectiveMoncton, Moncton Parish, CA
Full-time

Elevate digital marketing strategies as the Associate Director of Paid Search & Social at Directive Consulting.Drive customer generation efforts and lead your team toward exceeding performance goal... Show more

 • Promoted

Remote Digital Marketing Manager | Adult Industry

J-Recruit Recruitment AgencyMoncton, Moncton Parish, CA
Remote
Full-time

About the job Remote Digital Marketing Manager | Adult Industry.Job Title: Digital Marketing Specialist.We are seeking a creative and experienced Digital Marketing Specialist to join our team.The i... Show more

 • Promoted

Strategic Change Manager – Data & Digital Initiatives

PathlionMoncton, Moncton Parish, CA
Full-time

A governmental agency is seeking a change management specialist to support various initiatives related to data and digital strategy.Responsibilities include providing strategic support, developing ... Show more

 • Promoted

Remote Brand Builder & Ambassador Growth for Athlete Brand

Invictus GlovesMoncton, Moncton Parish, CA
Remote
Full-time

A premium sports glove company in Montreal is seeking a Digital Marketing & Brand Builder.This role involves owning the online brand presence, engaging with athlete ambassadors, and creating compel... Show more

 • Promoted

National Engagement Advisor - Oncology (Bilingual)

Eli Lilly and CompanyMoncton, Moncton Parish, CA
Full-time

At Lilly, we unite caring with discovery to make life better for people around the world.We are a global healthcare leader headquartered in Indianapolis, Indiana.Our employees around the world work... Show more

 • Promoted

Remote Senior Zero Trust Advisory Lead

Palo Alto NetworksMoncton, Moncton Parish, CA
Remote
Full-time

A leading cybersecurity firm based in Toronto seeks a Principal Consultant to lead Zero Trust engagements and provide high-level advisory service.The ideal candidate will possess over 6 years of cy... Show more

 • Promoted

Remote Independent Leadership Partner - Growth & Impact

Infinite Potential CreationMoncton, Moncton Parish, CA
Remote
Full-time

A global personal development organization is seeking experienced professionals for an independent contractor partnership focused on leadership and personal growth.This role offers flexibility and ... Show more

 • Promoted

Remote Online Business Development Contractor

Falling Water DreamsMoncton, Moncton Parish, CA
Remote
Full-time

Join the remote workforce as an Independent Contractor in Online Business Development.This role offers flexibility, training, and an opportunity to assist others while managing your own time effect... Show more

 • Promoted

Senior Strategic Engagement Lead (Remote)

Engine DigitalMoncton, Moncton Parish, CA
Remote
Full-time

A leading digital agency is looking for a Senior Engagement Lead in Toronto.This remote role focuses on building strategic client relationships and driving growth objectives while guiding project t... Show more

 • Promoted

Career Change: Online Marketing Educator

One Eighty SuccessMoncton, Moncton Parish, CA
Full-time

Kickstart your next chapter as an Online Marketing Educator.Enjoy flexible remote work, ongoing training, and a supportive environment that encourages personal and professional growth.Ideal for mot... Show more

 • Promoted

Principal Consultant, Zero Trust Advisory, Proactive Services (Unit 42) - Remote

Palo Alto NetworksMoncton, Moncton Parish, CA
Remote
Full-time

At Palo Alto Networks® everything starts and ends with our mission:.Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and m... Show more

 • Promoted

Remote Wealth Advisor & Financial Planner

Fidelity CanadaMoncton, Moncton Parish, CA
Remote
Full-time

A leading financial services firm is seeking a Wealth Advisor/Financial Planner to provide exceptional client experiences and investment advice.This role involves developing financial planning stra... Show more

 • Promoted

Senior Manager for Email Marketing and SMS Strategies

BellesaMoncton, Moncton Parish, CA
Full-time

Join a forward-thinking team as a Senior Email Marketing Manager focused on Klaviyo and SMS campaigns.Champion innovative marketing tactics and performance analysis in a remote working environment.... Show more

 • Promoted

SUN LIFE FINANCIAL ADVISOR

Sun LifeCity of Moncton, NB, CA
Full-time

Financial advisors love to build long-term relationships with people and help them plan financially for the various stages of life.They make an impact in their communities providing advice and impl... Show more