North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.
What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community.
North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.
We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!
Position Summary
Intake Coordinator, Child Mental Health
You will provide direct operational support to patients and families experiencing acute psychiatric condition(s), by coordinating and triaging all internal and external referrals to the Child and Adolescent Mental Health Outpatient program. You have superior communication and interpersonal skills, effortlessly connecting with physicians, staff, patients, and families, and display a high degree of professionalism, with the ability to work independently, in small groups and in a team environment. You have the ability to make rapid and informed decisions with confidence in addition to being highly organized and able to work in a fast-paced environment. This position supports the hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.
On a practical level, you will
• Process incoming internal and external referrals.
• Triage referrals to most appropriate service or clinician.
• Act as a team resource for transitioning patients to outside programs.
• Liaise between sites for Child and Adolescent patient care and program issues.
• Develop a standard intake process with team input.
• Participate in quality improvement activities as required
• Participate in unit/program/Hospital committees and initiatives as required
Qualifications
• Post-secondary College Diploma required
• Bachelor’s Degree in a health-related field preferred
• Minimum one year of experience in a children and adolescent mental health program required
• Previous intake experience preferred.
• Experience using a computerized triage system required
• Strong computer skills, including MS Office Suite
• Bilingualism in French/English an asset
What We Offer
Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Part Time regular position with 8 hours’ day shifts, in the Child Mental Health program. We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.
#INDO
Intake Coordinator, Child Mental Health- PT (J0526-0372) • North York, Ontario, Canada
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