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ZEISS Group
ZEISS Call Center Agent in TorontoZEISS Group • Winnipeg, Canada
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ZEISS Call Center Agent in Toronto

ZEISS Call Center Agent in Toronto

ZEISS Group • Winnipeg, Canada
4 days ago
Job type
  • Full-time
Job description
Join ZEISS as a Call Center Agent in Toronto, Canada, managing orders and customer inquiries effectively. Drive solutions while handling a high volume of daily calls.

This role involves engaging with customers over the phone, resolving their queries, and ensuring timely order processing. You will be responsible for documenting interactions and monitoring orders to maintain positive client relationships while delivering exceptional service in a fast-paced environment.

Key Responsibilities: • Answer and manage numerous incoming customer calls • Address customer concerns with a solution-oriented approach • Track and ensure timely delivery of orders • Notify clients of any changes or delays promptly • Keep accurate records of customer communications

Requirements: • High School Diploma; some college preferred • 1-2 years of experience in a call center environment • 1-2 years of optical experience is an asset • Strong communication and problem-solving abilities • Flexibility to work between 9 am and 8 pm

Utilize your customer service expertise to create a positive impact at ZEISS as a Call Center Agent. #J-18808-Ljbffr
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ZEISS Call Center Agent in Toronto • Winnipeg, Canada

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