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Dexterra Group
Customer-Focused Service Agent at Dexterra GroupDexterra Group • Winnipeg, Canada
No longer accepting applications
Customer-Focused Service Agent at Dexterra Group

Customer-Focused Service Agent at Dexterra Group

Dexterra Group • Winnipeg, Canada
6 days ago
Job type
  • Full-time
Job description
Join Dexterra Group as a Customer-Focused Service Agent at Toronto Pearson International Airport to improve passenger interactions. Your role centers on service, communication, and efficient queue management.

In this position, you will engage actively with passengers, ensuring proper validation of travel documents while assisting with the processes of the airport. Your ability to communicate fluently in both French and English, along with strong attention to detail, is crucial for delivering exceptional service and ensuring operational efficiency.

Key Responsibilities: • Interact warmly with travelers and provide guidance • Validate documents and assist with terminal processes • Control queues effectively for operational efficiency • Liaise with service providers to meet passenger needs • Report incidents affecting customer experience and safety

Requirements: • Must be 18 years of age or older • Fluent communication in French and English • High School diploma or equivalent education • Background in customer service is advantageous • Physically fit for performing required duties

Shape positive interactions and contribute to passenger satisfaction with Dexterra Group at Toronto Pearson Airport. #J-18808-Ljbffr
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Customer-Focused Service Agent at Dexterra Group • Winnipeg, Canada

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