Houseperson (F/T, must be able to work weekends and holidays)

Courtyard and TownePlace Suites Toronto Northeast Markham is seeking a reliable and motivated Housepersonto join our housekeeping team.

ABOUT EASTON’S GROUP OF HOTELS

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.

ABOUT THE HOTEL

Embark on a journey with Courtyard and TownePlace Suites Toronto Northeast Markham—the epitome of comfort, connectivity, and culinary delights. We are extending an invitation to you to join our exceptional team and contribute to the unparalleled experiences we offer.

Courtyard and TownePlace Suites Toronto Northeast Markham is a 299-room hotel, owned and operated by Easton's Group of Hotels. As Canada’s First Stacked dual-branded hotel, our location near Highway 404 provides seamless accessibility to Scarborough, Richmond Hill, North York, and Thornhill. Explore vibrant surroundings while delivering memorable staycations or productive business trips.

Courtyard and TownePlace Suites Toronto Northeast Markham is not just a hotel; it's a haven for both leisure and business travelers. If you are passionate about delivering exceptional service and creating cherished memories, we invite you to be part of a team that transcends expectations.

Join us for a journey where your dedication meets unparalleled hospitality, leaving an indelible mark on our guests' experiences. Let's create memorable moments together.

This hotel is operated under a license from Marriott International, Inc. or one of its affiliates.

ABOUT THE POSITION

Job Overview

The Houseperson is responsible for maintaining cleanliness, order, and overall appearance of public areas and back-of-house spaces. This position supports the Housekeeping Department by ensuring all assigned areas are clean, safe, and well-maintained to provide a positive experience for guests and staff.

Duties and Responsibilities

• Clean and maintain all assigned public areas, including lobbies, corridors, elevators, restrooms, and back-of-house areas
• Sweep, mop, vacuum, and polish floors and surfaces
• Empty trash and recycling bins
• Replenish supplies in public restrooms and common areas
• Clean glass, mirrors, and doors in public spaces
• Assist room attendants and housekeeping team when required
• Report maintenance issues, damages, or safety hazards to the supervisor
• Follow housekeeping standards, schedules, and procedures
• Maintain cleanliness of housekeeping equipment and storage areas
• Respond to requests within the Housekeeping department, including Room Attendants and Laundry Attendants, by delivering items to various areas of the hotel.
• Respond to guest requests in a timely manner and ensure service exceeds expectations.
• Assist other departments as needed to maintain a clean and organized hotel environment.
• Maintain a positive and friendly attitude at all times, and greet guests consistently.
• Ensure all duties are completed within the shift by following checklists and fulfilling all guest and departmental requests.
• Stay aware of your surroundings, especially regarding suspicious behaviour, to ensure hotel safety. Report any concerns to management immediately.

Qualifications and Requirements

• Previous housekeeping or cleaning experience is an asset but not required
• Ability to work independently and as part of a team
• Strong attention to detail and time management skills
• Good communication skills
• Ability to perform physical tasks, including lifting, bending, standing, and walking for extended periods
• Flexible availability, including weekends and holidays

HEALTH AND SAFETY

Duties and Responsibilities

• Follow safe work procedures as outlined in Departmental Policy and Procedures manuals, including the use of personal protective equipment.
• Know and comply with all Occupational Health & Safety regulations, as per the Occupational Health and Safety Act and Ministry of Labour.
• Report all injuries or illnesses to a supervisor or manager immediately.
• Participate in Joint Health and Safety Committee by bringing health and safety concerns or issues to the attention of the committee.

COMPENSATION

Pay Rate

• $19.48 per hour during probationary period. After probation, rate will change to $20.50 per hour.

Benefits

• Health, Vision, and Dental Coverage (full-time positions only)
• Personal Days (full-time positions only)
• Employee Social Events
• On-Site Parking
• Discounted Staff Meals
• Hotel Discounts at Marriott properties worldwide
• Marriott recognized training

Easton’s Group of Hotel is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and protected veterans’ status. Accommodation is available on request for candidates taking part in all aspects of the selection process.