Marketing Delivery & Operations Specialist

Job Description

Key Responsibilities

Campaign delivery leadership

• Provide embedded delivery leadership alongside program owners, partnering with Product Marketing Specialists and Managers across active campaigns
• Participate in intake and planning discussions to pressure-test scope, dependencies and timelines, ensuring delivery plans are realistic and executable
• Remain continuously engaged through execution to ensure agreed plans are carried through to launch

Active, day-to-day delivery management

• Develop and own detailed workback schedules, task assignments and approval workflows in Asana, ensuring accurate and timely updates
• Actively drive progress by following up on tasks, deliverables and approvals, to maintain momentum, to keep stakeholders informed and accountable
• Monitor execution in real-time, adjusting timelines, sequencing, and dependencies as needed
• Identify and escalate delivery risks, delays, or blockers with clear context and recommend actions
• As needed, provide support to update marketing materials and ensure timely delivery

Workflow discipline and coordination

• Enforce consistent use of established workflows, review steps and governance processes
• Participate in and act as central coordination point across internal stakeholder teams including compliance, legal, and product, moving reviews and approvals forward
• Proactively resolve bottlenecks and unblock execution while ensuring accountability remains with appropriate owners

Quality assurance and launch readiness

• Perform quality assurance checks to ensure campaigns and assets are accurate, complete, and compliant
• Conduct website audit reviews to verify content accuracy and confirm that site structure is optimized for usability and content assimilation
• Own launch readiness by confirming approvals, assets, and timelines are in place
• Ensure the marketing materials content library is kept up to date to enable fast turnaround for updates and accurate materials lists

Delivery visibility and continuous improvement

• Own visibility into delivery status, including timelines, approvals, and risks, keeping stakeholders informed
• Track delivery performance indicators and identify opportunities to improve process workflows and execution

Key Qualifications

• Education : Bachelor’s degree in marketing, communications or business
• Certification in project coordination or marketing operations
• Experience : 4–6 years of experience in marketing operations, campaign coordination, or a similar role inclusive of:
• Project planning and coordination
• Managing and maintaining workback schedules
• Quality assurance
• Email marketing
• Website content management and usability
• Comfortable operating as embedded delivery leadership, staying close to the work and driving follow-through
• Known for persistence, organization, and calm execution under pressure
• Able to hold peers and stakeholders accountable to timelines and processes without formal authority
• Thrives in fast-moving, approval-heavy environments where plans must evolve in real time
• Strong organizational and time management skills, with the ability to manage multiple priorities and maintain structured workflows
• Clear, confident communicator with strong collaboration skills across cross-functional teams
• Assertive and proactive in driving accountability, following up consistently, and influencing stakeholders to adopt processes and ways of working
• Highly disciplined in enforcing workflow rigor and maintaining execution standards
• Familiarity with marketing compliance processes in regulated industries is a plus
• This role is not responsible for intake ownership, campaign strategy, or creative development. Success is measured by delivery discipline, follow-through, and execution quality

#LI-Hybrid

Salary Range:

$60,000.00 - $80,000.00

The actual base salary for this position will depend on several factors, including job-related skills, experience, and education. In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.

Please note that this posting is intended to fill an existing vacancy; however, there may be instances where more than one vacancy is available for the same role.