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Drake International
Service ManagerDrake International • Moncton, NB, Canada
Service Manager

Service Manager

Drake International • Moncton, NB, Canada
3 days ago
Salary
CA$24.00 hourly
Job type
  • Permanent
Job description
We are looking for a Retail General Manager for a Fire Safety company in the Moncton Area.

What We Offer:

  • Salary: $24-$30/hr. Depending on experience

  • Job Type - Retail General Manager

  • Shift - Monday - Friday - 7:30am - 5pm

  • Benefits: After probationary period, you will receive salary pay, Dental and health benefits, RRSP, Paid time off, Employee discount, and the use of a company car.

What You'll Do:

  • Manage and oversee all facets, roles and responsibilities of the retail operations, including staff scheduling, assuming roles and duties as required, sales, inventory, and resources management.

  • Conduct performance reviews, motivate team members and promote training and development.

  • Train and oversee retail staff, fostering a positive work environment.

  • Set and achieve performance goals for sales, service, and operational metrics.

  • Strong systems management and computer skills.

  • Develop and implement retail sales strategies ensuring the store is clean, safe, and presentable for customers while maintaining outstanding store condition and visual merchandising.

  • Plan and organize promotional events to drive customer engagement.

  • Ensure high levels of customer satisfaction through service excellence. Address customer complaints and concerns in a timely and professional manner.

  • Handle customer complaints and provide appropriate solutions to resolve issues.

  • Prepare and control the store’s budget and inventory aiming for minimum expenditure and maximum efficiency.

  • Monitor and manage store inventory to ensure adequate stock levels by analyzing sales trends and inventory reports and forecasting demand.

  • Ensure compliance with health and safety regulations.

  • Ensure compliance with company policies and guidelines, and legal requirements.

  • Regular scheduled management meetings, prepare goals and present reports on store performance, sales, and expenses.

  • Maintain a high level of product knowledge and stay up-to-date with current trends.

What We're Looking For:

  • Proven successful experience as a Retail Manager.
  • Strong organizational and planning skills.
  • Strong computer systems knowledge.
  • Excellent communication and leadership skills.
  • Customer management skills.
  • Strong collaborative decision-making skills and a sense of responsibility.
  • Knowledge of retail management best practices.
  • Familiarity with the latest trends, technologies.
  • BS degree in Business Administration or relevant field, or equivalent work experience.
If this sounds like a fit for you, we invite you to apply today! Since 1951, Drake International has been a global leader in integrated human capital solutions, delivering tailored services in recruitment, assessment and upskilling, operational efficiency, healthcare, and workplace wellbeing. We partner directly with employers to offer candidates the best opportunities at no cost, with a human-centered approach. Recruitment decisions are led by our team. We may occasionally pilot AI-supported screening tools to support efficiency, but they are not a fixed part of our selection process. All hiring decisions are made by people, and candidates will be informed if any AI tool is involved in their assessment in accordance with the Employment Standards Act. Drake International is an equal opportunity employer committed to accessibility, inclusivity, and diversity. Accommodation is available throughout the recruitment process. If you require accommodation, please contact your Branch Representative. MONCWC
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Service Manager • Moncton, NB, Canada

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