Clinic Assistant

Entity: WELL Health Clinic Network

Position: Clinical Assistant

Type: Full Time

Location: WELL Health – Exechealth, Ottawa, ON

Per Hour Range: $20.00 - $24.00 CAD per hour

About the Company:

WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients and is publicly traded on the Toronto Stock Exchange under the symbol "WELL." As the largest clinic network in Canada, operating under the WELL Health Clinic Network brand, we currently have 180+ clinics across the country. Our team includes over 3,400 WELL Care Providers, facilitating more than 4.2 million patient interactions each year. Our clinics offer a diverse range of services, including walk-in appointments, family medicine, internal medicine, Kinesiology, sleep apnea treatment, botox procedures, and women’s health services. WELL exists to enable healthcare practitioners with best-in-class technology and services. The company has built a comprehensive practitioner enablement platform which includes digital Electronic Medical Records (EMR), practice management software, practitioner enablement tools, telehealth platforms, digital health apps that extend the features of EMRs, billing and Revenue Cycle Management (RCM) solutions, patient engagement technologies, clinic optimization tools, data protection solutions and more. The platform empowers healthcare providers with digital healthcare products, tools, and services designed to enhance the delivery of care, and improve their patients’ healthcare experience and health outcomes. For more information about the companies, visit; www.well.company, wellclinics.ca

Position Summary:

The Clinic Assistant supports physicians and the clinical team by performing patient care tasks, rooming patients, obtaining vital signs, and assisting with basic diagnostic and clinical procedures. This role is essential in ensuring efficient patient flow and delivering high-quality patient care.

What you will be doing:

• Greet and room patients in a timely and professional manner

• Obtain and document vital signs (e.g., blood pressure, heart rate, temperature, oxygen saturation)

• Collect patient histories and assist with preliminary triage prior to physician assessment

• Prepare patients for examination and ensure exam rooms are clean and stocked

• Assist physicians during examinations and procedures as required

• Support patient flow by coordinating with physicians and nursing staff

• Maintain accurate and timely documentation in the electronic medical record (EMR) system

• Adhere to infection control and safety protocols at all times

You have:

• Completion of a Medical Office Assistant, Clinical Assistant, or related healthcare program preferred

• Phlebotomy experience considered an asset

• Experience performing ECGs and basic clinical procedures preferred

• Previous experience in a clinic or healthcare setting is an asset

• Strong organizational and multitasking skills

• Excellent communication and interpersonal abilities

• Ability to work in a fast-paced environment and prioritize tasks effectively

• Proficiency with OSCAR EMR system and basic computer skills

The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.

Want Read more about us: https://stories.well.company/

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