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Capacity SpecialistTA Dispatch • Toronto, Ontario, Canada
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Capacity Specialist

Capacity Specialist

TA Dispatch • Toronto, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description
Job Description

Key Responsibilities

  • Carrier Sourcing and Capacity Management- Source and secure carrier capacity for temperature-controlled produce shipments across the United States, ensuring consistent coverage in key shipping markets and lanes.
  • Carrier Relationship Development- Build, maintain, and expand relationships with qualified carriers through daily prospecting, market engagement, and ongoing performance management.
  • Rate Negotiation and Market Analysis- Negotiate competitive transportation rates while monitoring freight market conditions, carrier availability, and industry trends to support profitability and service objectives.
  • Operational Execution and Problem Resolution- Collaborate with Operations, Dispatch, and Account Management teams to ensure successful shipment execution and proactively resolve service issues, delays, equipment failures, and capacity shortages.
  • Carrier Compliance and Performance Management- Onboard, vet, and maintain carrier records while ensuring compliance with insurance, safety, regulatory, and company requirements. Track carrier performance metrics and provide market intelligence to support business growth.

Work Environment

  • Fast-paced transportation and logistics environment with frequent interaction between carriers, customers, and internal teams.
  • Requires the ability to manage multiple priorities simultaneously and adapt quickly to changing market conditions.
  • Primarily office-based work utilizing transportation management systems, carrier databases, communication platforms, and freight market tools.
  • High-volume communication through phone, email, and messaging platforms throughout the workday.
  • Team-oriented environment with a strong focus on collaboration, accountability, and customer service.

Qualifications

Education

  • Degree in Supply Chain Management, Logistics, Business Administration, Transportation, or a related field preferred.
  • Equivalent combination of education and relevant industry experience will be considered.

Experience

  • 1–3 years of experience in logistics, transportation, freight brokerage, carrier sales, capacity procurement, or a related field.
  • Experience with temperature-controlled (reefer) freight, produce transportation, or other time-sensitive freight preferred.
  • Demonstrated experience negotiating carrier rates and securing transportation capacity in dynamic market conditions.
  • Working knowledge of Transportation Management Systems (TMS), carrier onboarding platforms, and load boards such as DAT and Truckstop.
  • Familiarity with freight market trends, carrier compliance requirements, and transportation regulations.
  • Knowledge of USDA, FMCSA, and produce transportation regulations preferred.
  • Proficient with Microsoft Office applications, including Excel, Outlook, and Teams.

Personality Traits

  • Strong relationship-builder with excellent communication and interpersonal skills.
  • Self-motivated and results-driven with a strong sense of ownership and accountability.
  • Highly organized with strong attention to detail.
  • Analytical thinker capable of evaluating market conditions and making informed decisions quickly.
  • Adaptable and resilient under pressure in a fast-moving environment.
  • Proactive problem solver with strong negotiation skills.
  • Team-oriented while capable of working independently.
  • Customer-focused with a commitment to service excellence.


Additional Information

Benefits/Perks

  • $75000 CAD + Commision
  • Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.
  • Medical, Dental, Vision, Life Insurance, Disability
  • Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program

All your information will be kept confidential according to EEO guidelines.

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Capacity Specialist • Toronto, Ontario, Canada

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