Talent.com
Ville de Laval
Deputy General Director - Citizen and Institutional RelationsVille de Laval • Laval, QC, CA
No longer accepting applications
Deputy General Director - Citizen and Institutional Relations

Deputy General Director - Citizen and Institutional Relations

Ville de Laval • Laval, QC, CA
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

STATUS: Permanent

JOB POSTING NUMBER: 3868

POSTING PERIOD: From June 3 to June 15, 2026

WORK LOCATION: 3131 Saint-Martin Boulevard West, 5th floor, H7T 2Z5

As the third largest city in Quebec, Laval is undergoing a transformation to provide its citizens with a modern, integrated, and high-value service experience.

The challenges that await you

Reporting to the General Director, this Deputy General Directorate brings together the following services: the Citizen Experience Service, the Communications and Marketing Service, the Clerk's Office, the Judges' Office, the Government Affairs Office, as well as all political stakeholders.

As a member of the senior management team, you are the central strategic pivot of the administrative relationship with all political stakeholders, ensuring a credible, influential interface aligned with organizational priorities.

You exercise structuring leadership in implementing the strategic priorities of the General Directorate, ensuring their alignment and translation into coherent actions across the organization.

In this context, your main mandates consist of:

  • Ensuring constant alignment between political orientations and their administrative implementation, in close collaboration with decision-making bodies;
  • Actively contributing to the implementation of strategic orientations, notably the transformational lever of the citizen experience and supporting their deployment across your portfolio, in close collaboration with other units and members of senior management;
  • Carrying an integrated and ambitious vision of the citizen experience, positioning the citizen at the heart of decisions and ensuring the coherence of interactions between the City and its population;
  • Orchestrating major citizen digital evolutions;
  • Illuminating and influencing decision-making bodies by providing an integrated reading of strategic and organizational issues;
  • Ensuring sound governance of your portfolio by formulating strategic recommendations regarding orientations, priorities, objectives, and budgetary frameworks;
  • Exercising mobilizing leadership among your teams by promoting employee development, showcasing their expertise, creativity, professional well-being, and their sense of contribution to the mission.
The ideal profile for us
  • Hold a bachelor's degree in a relevant field for the position;
  • Hold a master's degree in management (an asset);
  • Have fifteen (15) years of relevant experience in large organizations, ideally in the municipal sector or in environments highly exposed to political-administrative issues, including significant management experience;
  • Successfully led large-scale and strategically significant mandates in comparable organizational contexts;
  • Possess recognized experience in modernizing practices and driving transformational initiatives;
  • Have significant experience collaborating with elected officials and a good understanding of their realities and issues.
Skills LeadershipCollaborationResults orientationManagerial courageEmotional intelligenceStrategic thinkingDecision-making/judgmentKindness/empathyThe benefits of being part of our team

Choosing the City of Laval means joining the third largest city in Quebec, in an environment where your leadership and influence can truly make a difference. It also offers the opportunity to grow within a human, committed, and passionate team for public service.

For this position, we offer competitive working conditions and social benefits:

  • Competitive annual vacation;
  • 5 personal days annually;
  • 16.5 public holidays per year including several days off during the holiday season;
  • Comprehensive group insurance;
  • Defined benefit pension plan;
  • Employee Assistance Program (EAP);
  • Priority access to a CPE daycare.


Only candidates meeting the requirements will be contacted.


The City of Laval is committed to promoting an inclusive and equitable work environment as part of its employment equity program. It recognizes and values diversity in all its forms and invites women, individuals from visible and ethnic minorities, Indigenous peoples, and persons with disabilities to apply.

If you require special accommodations to participate in the selection process, please let us know as soon as you receive your invitation.

Create a job alert for this search

Deputy General Director - Citizen and Institutional Relations • Laval, QC, CA

Similar jobs

Senior Director, Development

Thor CompaniesMontreal (administrative region), QC, CA
Full-time

My client is looking to hire Senior Director, Development.This role will see you execute the comprehensive development lifecycle for large-scale data center infrastructure campuses.This executive r... Show more

 • Promoted

Remote Head of Global Legal & Tax Strategy

Devoted StudiosMontreal (administrative region), QC, CA
Remote
Full-time

A video game production company is seeking a Head of Legal to manage operational and strategic legal responsibilities across international expansion.The ideal candidate will possess extensive exper... Show more

 • Promoted

Director – TerraMaris Club

Canadian Adventure ChartersMontreal (administrative region), QC, CA
Full-time

Canadian Adventure Charters (CAC).Position: Director – DeepSea Discovery Club, Executive VIP 500 Membership Plan.Location: Canada/Global (Remote with International Travel).Reports To: CEO, and boar... Show more

 • Promoted

Global Services Chief Architect — Remote Leadership

ToptalMontreal (administrative region), QC, CA
Remote
Full-time

A leading talent network firm is seeking a CEO, Head of Global Services to lead the growth and operational excellence of its offerings.The ideal candidate will possess extensive leadership experien... Show more

 • Promoted

Director Alternatives Specialist

National Bank of CanadaMontreal
Full-time

As the Director Alternatives Specialist at National Bank of Canada, you will represent our alternative investment strategies to financial advisors and key stakeholders, translating complex investme... Show more

 • Promoted

Director of Hydropower Solutions

Stantec Consulting International Ltd.Montreal (administrative region), QC, CA
Full-time

Drive hydropower innovation as the Director of Solutions.Build and lead projects, foster strategic partnerships, and enhance team performance in Quebec's evolving renewable energy landscape.As a se... Show more

 • Promoted

Director of Governance and Internal Controls

PwC CanadaMontreal
Full-time

Lead governance and regulatory functions as a Director specializing in Internal Audit.Utilize expertise in internal controls to proactively address organizational risk and enhance stakeholder engag... Show more

 • Promoted

Director, Government Relations

Torngat MetalsMontreal
Full-time

At Torngat Metals, we are developing the Strange Lake project to meet the urgent global demand for responsibly sourced rare earths that are essential to the energy transition.We are currently seeki... Show more

 • Promoted

Director, Real Estate & Corporate Legal Affairs

ZSA Legal RecruitmentMontreal (administrative region), QC, CA
Full-time

A leading Canadian real estate company is seeking a Director of Legal Affairs in Montreal.The ideal candidate will have over 7 years of experience in real estate and business law, be a member of th... Show more

 • Promoted

Directeur Général, Comptes Nationaux

BMO Financial GroupMontreal
Part-time

Date limite pour présenter sa candidature :.Ventes et service, Grandes entreprises.En tant que premier directeur général, Comptes nationaux, vous serez responsable de la supervision et de la croiss... Show more

 • Promoted

Director and Portfolio Manager -Fixed Income

iA Financial GroupMontreal
Full-time

Director and Portfolio Manager – Fixed IncomeBuild the future with usAt iAGMA, a subsidiary of iA Financial Group, you will have the opportunity to advance your career in a collaborative, performan... Show more

 • Promoted

Senior Institutional Relationship Manager - Remote (Canada)

PineStone Asset Management Inc.Montreal (administrative region), QC, CA
Remote
Full-time

A leading asset management firm is seeking a Toronto-based Institutional Business Development and Relationship Management Professional.This senior role will involve building and managing relationsh... Show more

 • Promoted

Senior Vice President

TeneoMontreal
Full-time

Teneo est une firme mondiale de conseil stratégique dédiée aux chefs de la direction.Nous collaborons avec nos clients partout dans le monde pour accomplir de grandes choses et bâtir un avenir meil... Show more

 • Promoted

Vice President, Client Relations & Business Development

KynetecMontreal (administrative region), QC, CA
Full-time +1

Vice President, Client Relations & Business Development.Vice President, Client Relations & Business Development.Get AI-powered advice on this job and more exclusive features.Direct message the job ... Show more

 • Promoted

Regional Retail Operations Director – Canada East

PGW New BrandingLaval (administrative region), QC, CA
Full-time

A retail operations leader is sought for the Canada East region to ensure operational, financial, and people performance across all retail locations.The ideal candidate will translate national stra... Show more

 • Promoted

Senior Director, Corporate Banking Relations

ScotiabankLaval
Full-time

Une grande institution financière canadienne recherche un(e) Directeur/trice Sénior, Relations d'affaires, pour renforcer son équipe de services bancaires aux entreprises à Laval, QC.Le poste néces... Show more

 • Promoted

Senior Director & General Counsel, AdTech & Privacy

MistplayMontreal
Full-time

Une entreprise de jeux mobiles à Montréal recherche un Directeur, Avocat Général Associé pour diriger son équipe juridique.Le candidat idéal doit avoir plus de 10 ans d'expérience en ad-tech et une... Show more

 • Promoted

Directeur Régional, Origination/Regional Director, Origination

EQ BankMontreal (administrative region), QC, CA
Full-time

Être une banque traditionnelle n’est tout simplement pas notre genre.Nous offrons des solutions bancaires novatrices aux Canadiens et redéfinissons l’avenir des services bancaires.Equitable Bank es... Show more

 • Promoted

Remote Global M&A Director, Corporate Development

Descartes Systems GroupMontreal (administrative region), QC, CA
Remote
Full-time

A leading logistics technology firm is seeking a Director of Corporate Development to drive their global M&A strategy.The role involves evaluating deal opportunities, leading due diligence, and pre... Show more

 • Promoted

Regional Vice President, Group Sales

Altis TechnologyMontreal
Full-time

Location: Montreal, QC (Hybrid, 2–3 days on-site) Language: Bilingual in English and French, strong written and spoken communication required in both Background Check Requirement: Must be eligible ... Show more