Parts Clerk

Tasks

• Respond accurately to parts inquiries from customers and technicians.
• Provide high-quality customer service and advice to properly identify needs and recommend appropriate parts.
• Prepare quotations and invoices and ensure thorough follow-up with customers and suppliers.
• Maintain proactive communication to ensure deadlines are met.
• Place parts orders with suppliers according to operational requirements.
• Receive, inspect, and organize merchandise efficiently to ensure effective warehouse management.
• Maintain accurate inventory control by verifying stock levels and inventory records.
• Make the necessary adjustments to keep inventory records up to date.
• Use computer systems and internal software to track parts, orders, and transactions.
• Perform any other related duties as required.
• If you are ready to take on new challenges, we would love to meet you!

Advantages

• Attractive schedule with shortened Fridays, finishing as early as 2:30
• Growing company with very little competition in its market.
• Comprehensive onboarding process, including training both locally and in the United States.
• Ongoing training program (Bandit University), offering an excellent opportunity to gain experience and develop your skills.
• Complimentary lunch every Thursday, providing a great opportunity to connect with the team.

Job requirements

• Experience in parts management, inventory control, or counter service.
• Knowledge of the mechanical, industrial, or equipment industry is considered a significant asset.
• Proficiency with computer systems, particularly inventory management systems or ERP software.
• Strong bilingualism in French and English, both spoken and written, to communicate frequently with the head office (approximately 40% of the time).
• Excellent customer service and communication skills.
• Strong organizational skills and the ability to manage multiple priorities simultaneously.
• Attention to detail and accuracy in order processing, inventory management, and invoicing.