Director of People and Culture

Garibaldi Glass is a Canadian and privately-owned architectural glass fabrication facility serving local and international markets. Since 1966, Garibaldi Glass has grown to become the premier source of innovative glass solutions, with over 200 employees working in our 160,000 square foot facility in Burnaby, BC. As we look towards our next 60 years, we are eager to continue our journey to excellence through the continuous improvement of our products and processes to become the leading custom glass fabricator on the West Coast.

THE OPPORTUNITY

At Garibaldi Glass, we believe people are at the heart of what we do. As our Manager of People and Culture, you will play a pivotal role in our organization by cultivating an environment where employees thrive, leaders grow, and teams excel.

You will work closely with leadership and employees to champion initiatives that enhance engagement, strengthen workplace relationships, and foster personal and professional growth. With a hands-on approach to health and safety, talent acquisition, and HR systems, you will help ensure Garibaldi remains a safe, inclusive, and inspiring place to work. If you are passionate about creating meaningful employee experiences, driving organizational excellence, and leading with integrity, this is the role for you.

POSITION DESCRIPTION

This position provides leadership to the People & Culture Team and Safety Coordinator, while supporting approximately 200 employees across the organization. Garibaldi operates 24 hours a day across three shifts. This position requires flexibility to support employees and leaders across the full operation, including occasional availability outside regular working hours.

People & Culture Leadership

• Foster and promote "The Garibaldi Way" by driving a culture of teamwork, shared accountability, and continuous improvement.
• Act as a trusted HR partner to employees and leaders, strengthening workplace relationships, supporting morale and retention, and advising on performance, culture, change management, and risk.
• Lead and mentor the People & Culture team, fostering a collaborative and results-driven environment.
• Partner with leadership to identify and address organizational needs, aligning people strategies with business objectives and creating a roadmap for implementation.
• Develop policies that enhance the employee experience, shaping a culture of growth and inclusion.

Recruitment, Onboarding, & Retention

• Lead workforce planning, recruitment, succession, and recognition programs to attract and retain top talent.
• Manage and mentor the People & Culture team in refining and executing recruitment strategies, ensuring innovative sourcing and seamless hiring processes for both office and production roles.
• Ensure a seamless onboarding experience that equips new hires for success and supports long-term retention.
• Collaborate with leaders and teams to develop retention initiatives that strengthen engagement and support employee growth.

Education, Training, & Growth

• Design and deliver impactful training programs, partnering with departments to create tailored opportunities that support leadership development and role-specific growth.
• Assess the effectiveness of training initiatives using feedback and participation metrics, refining programs as needed.
• Promote internal career pathways and succession planning to support long-term growth and leadership continuity.
• Introduce external education opportunities to provide employees with cutting-edge industry knowledge.
• Leverage the Learning Management System and related HR tools to support training delivery, track employee learning, maintain training records, and identify opportunities to strengthen development across the organization.

Health & Safety and Compliance

• Ensure HR practices remain compliant with labour laws and regulations, while managing HR-related risk and legal matters to protect the organization.
• Lead safety initiatives to ensure COR audit readiness, address gaps in standards, and foster a proactive safety culture in collaboration with the Safety team and Joint Occupational Health and Safety Committee.
• Manage relationships with WorkSafeBC and benefits providers, ensuring effective claims management, recovery programs, and a thoughtful approach to employee wellbeing and total rewards.
• Develop initiatives that promote physical and mental wellbeing, enhancing overall employee satisfaction and productivity.

HR Tools & Systems

• Monitor HR metrics and use data-driven insights to recommend improvements to processes, programs, and overall employee experience.
• Ensure HR-related documents, records, and systems are accurately maintained, securely managed, and aligned with operational and compliance requirements.
• Oversee the implementation and utilization of the Learning Management System, including training records, development planning, and opportunities to strengthen employee growth.
• Coordinate and support the performance appraisal process, ensuring consistency, fairness, and alignment with organizational goals while equipping managers and employees for meaningful feedback conversations.
• Stay current on HR technology trends and recommend tools and system enhancements aligned with business needs.

Requirements

Education, Experience, & Training

• Bachelor’s degree in Human Resources, Business Administration, or a related field. CPHR designation is considered an asset.
• 7+ years of progressive HR experience, including exposure to employee relations, talent management, performance management, and benefits administration.
• At least 2 years of demonstrated leadership or supervisory experience in managing HR personnel or teams.
• Comprehensive knowledge of employment laws and regulations, with the ability to ensure compliance and advise on legal matters.
• Proven expertise in organizational development, employee relations, and recruitment strategies.

Knowledge, Skills, & Abilities

• Experience working in manufacturing, production, or a distribution environment is considered an asset.
• A forward-thinking, relationship-focused mindset with a proven ability to inspire and engage teams.
• Comprehensive understanding of BC employment laws and a strong foundation in HR best practices.
• Exceptional communication and problem-solving skills, with the ability to navigate diverse workstyles and perspectives.
• Strategic vision paired with the ability to implement initiatives that drive measurable results over time.
• Experience implementing tools and leveraging HR software for optimized processes.
• Proven success in HR leadership roles, with experience in building high-performing, cohesive teams.
• Commitment to confidentiality, organization, and professionalism in all aspects of work.
• Proficiency in Office 365, with experience using platforms such as ADP, LinkedIn, Indeed, Predictive Index, and LMS.

Benefits

Garibaldi Glass is committed to creating an environment where exceptional people can do their best work, grow their careers, and build meaningful, long-term impact.

• Annual Salary: $100,000 to $120,000, commensurate with skills, experience, and alignment with organizational priorities
• Benefits: A comprehensive package including medical, extended health, dental, and long-term disability coverage.
• RRSP Program
• Employee Assistance Program

Work Environment & Culture

• This position works primarily in an office environment, with regular presence in the manufacturing facility. With 24-hour operations across three shifts, this position requires flexibility to support employees across all shifts, including outside regular working hours.
• On-site fitness facility.
• Culture of recognition through structured employee recognition programs.

Professional Growth & Development

• Garibaldi U: A robust learning and development program to support ongoing professional advancement.