Server - HISTORY, Ottawa

Job Summary:

Who are we?

Live Nation Entertainment is the world’s leading live entertainment company,comprisedof global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately10,000 clientsworldwide. Live Nation Concerts is the largest provider of live entertainment in theworldpromoting more than 50,000 events annually fornearly 7,000artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. Foradditionalinformation, visit .

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forwardthinkingand committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role:

You will have the opportunity to bepart ofa very specialteam for Live Nation’snewestCanadian venue, HISTORY Ottawa.A state-of-the-artvenuewith a capacity of up to 2000hostingover 180 concerts and private events annually.If you are ready to be a part of Ottawa’s most memorable and historic shows,this role might be for you!

Responsibilities:

• Provide an exclusive premium service experience to members of ourVIP areas;serving food and beverages during eventsdelivering an exemplary guest experience

• Demonstrate complete understanding offood and beverage offerings and makeappropriaterecommendations

• UtilizePoint of Sales systems to adequately process orders and to upsell in real time

• Communicate with service staff, kitchen staff, and bartenders to coordinate entire station and ensure guest satisfaction with the food and service

• Create anatmospherewhere coworkers are connected andcommittedthrough seamless communicationand the willingness to help others win

Qualifications:

• Must be Smart Serve Certified and atleast 19 years of age

• Minimum of 3years experienceserving in a premium, fast-paced environment. Those withpreviousbottle service & casual fine dining experience an asset

• Knowledge of various spirits, beers,winesand champagnes

• Experience using point of sales systems; Appetize an asset, but notrequired

• Experience deliveringdrinksandmaneuvering trays through large crowds

• You understand the art of upselling and enjoy meeting daily sales incentives

• Experience requestingID’sfor anyonewhomlooks under the legal drinking age and recognizing validity

• Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending forlong periodsof time

• Working knowledge of cocktail tray service, basic food service,andresponsible alcohol service

• Have an incredible ability to thrive in a fast-paced andhigh volumeenvironment whilemaintaininga first-in-class hospitality and food and beverage experience

• Strong communicationskills, including listening skills and ability to communicate with guests and respond to inquiries

• A passion for live events and desire to ensure every customer experience is exceptional!

• Must be able to work evenings, weekends and holidays asrequired

The expected compensation for this position in Ontariois: $17.60 per hour.

Physical Requirements/Work Environment

Sits for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.

Employment Equity

Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.

Hiring Practices

The preceding job description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available ina timelyand efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, collegerecruitingand search firms. This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not beall-inclusive, andcan bemodifiedat any time if requested by management.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.