Talent.com
Nordia Inc.
Remote Canada Post Representative (Calls & Chat) – BilingualNordia Inc. • Magog, QC
No longer accepting applications
Remote Canada Post Representative (Calls & Chat) – Bilingual

Remote Canada Post Representative (Calls & Chat) – Bilingual

Nordia Inc. • Magog, QC
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Every day, thousands of NQX representatives deliver solutions and build trust with our professional partners' clients across Canada. As a Canada Post Representative, you’ll have the opportunity to work from the comfort of your home. Using your excellent customer service skills, you’ll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support.

What NQX Offers:

  • Hourly wage of $ after training;
  • Premiums for weekend hours and bilingualism;
  • Fully-paid training and coaching program;
  • Work from home – equipment provided;
  • Full benefits package after six months, including: Medical, dental, life insurance, Enhanced RRSP contributions, Discounts on insurance;
  • Career progression opportunities to advanced roles as you gain experience.

Your Responsibilities:

  • Provide first-class customer assistance via phone and chat for inquiries related to: delivery status, redirected mail, rates, and general service questions;
  • Manage multiple chats at once ensuring responses within service standards; Chat concurrency will ramp up as follows: 1 chat for the first 2 days, a maximum of 2 chats from days 3 to 10, and from day 11 onward, 3 chat concurrencies.
  • Handle incoming calls with professionalism, empathy, and a solution-focused attitude;
  • Accurately document customer interactions and follow processes while navigating multiple tools;
  • Adapt quickly to evolving customer needs and support requirements (calls, chat, or both depending on business demand).

Qualifications:

  • Bilingualism (French/English) – you will need to interact with French and English-speaking people in Canada and will need to answer calls in English between 50% to 80% of the time;
  • Typing speed of 40+ WPM with accuracy;
  • Available to work full-time, up to 40 hours per week: Monday to Friday, 7:00 am to 11:00 pm EST Saturday and Sunday, 9:00 am to 9:00 pm EST
  • Eligibility Criteria: Must reside within the hiring location; Reliable high-speed internet connection (minimum 25 MBPS); Dedicated, quiet workspace free of distractions; Flexibility to work evenings and weekends.
  • Excellent communication skills – written and spoken – with the ability to de-escalate and resolve customer concerns;
  • Strong multitasking and problem-solving skills, with attention to detail;
  • Comfortable working under pressure in a fast-paced environment;
  • Previous customer service experience is an asset.

Training Start Date: July 13th, 2026

At , empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.

Want to learn more about our career opportunities and what makes working at NQX so rewarding? !

Create a job alert for this search

Remote Canada Post Representative (Calls & Chat) – Bilingual • Magog, QC

Similar jobs

Bilingual Claim Manager

Empire Lifesherbrooke, qc, ca
Full-time +2

Location: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580.This TTC range... Show more

 • Promoted

Bilingual Tax Pro (EN/FR) — Remote & Flexible Hours

IntuitSherbrooke, Estrie, CA
Remote
Full-time

Une entreprise de technologie financière recherche des experts fiscaux pour aider les clients canadiens avec TurboTax.Le candidat idéal a plus de deux ans d'expérience en préparation fiscale et est... Show more

 • Promoted

Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Sherbrooke, QC, Canada
CA$75.00 hourly
Remote
Full-time +1

Job Title: Call Center Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to part... Show more

 • Promoted

Gestionnaire bilingue, Règlements d’invalidité - Empire Vie

Empire Viesherbrooke, qc, ca
Full-time

Gestionnaire bilingue, Règlements d’invalidité.Lieu : À distance ou si vous habitez proche d’un bureau, hybride - Kingston, North York ou Montréal.La fourchette de rémunération cible totale (RCT), ... Show more

 • Promoted

Sales Representative - Remote, Montreal-Based

Inner Circle Agency Inc.Sherbrooke, Estrie, CA
Remote
Full-time

Transform your sales career as a Sales Representative focusing on B2B industrial accounts, with the flexibility of remote work from Montreal.Build lasting relationships while earning generous commi... Show more

 • Promoted

Associate General Counsel - Litigation and Employment - Elevation Capital

Elevation Capitalsherbrooke, qc, ca
Full-time

ASSOCIATE GENERAL COUNSEL - REMOTE WORK FROM HOME.Elevation Capital is a group of internationally impactful companies spanning consumer packaged goods, hospitality, technology, real estate, non-pro... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausWindsor, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Remote and Hybrid Independent Contractor Technology Lawyers (Canada)

MT>Align, a division of McCarthy Tétrault LLPsherbrooke, qc, ca
Remote
Full-time

Work for yourself, but with us!.Align, a division of McCarthy Tétrault LLP, pairs high caliber independent contract lawyers with our clients who need legal support.Align, successful applicants will... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausWindsor, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Wealth Associate

National BankSherbrooke, QC, CA
Full-time

A career as a Wealth Management Associate in the Private Banking 1859 sector at National Bank, you will offer services and advice to a discerning high-net-worth clientele.In this role, you will off... Show more

 • Promoted

Gestionnaire bilingue, Règlements d’invalidité

Empire Viesherbrooke, qc, ca
Full-time

Gestionnaire bilingue, Règlements d’invalidité.Lieu : À distance ou si vous habitez proche d’un bureau, hybride - Kingston, North York ou Montréal.La fourchette de rémunération cible totale (RCT), ... Show more

 • Promoted

Part-Time Focus Group Participant - Remote

ApexFocusGroupSherbrooke, QC, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Bilingual English Teacher - Remote Role [T] - TutorABC

TutorABCsherbrooke, qc, ca
Remote
Full-time

We are currently inviting qualified ESL teachers to apply for a remote instructional role supporting international learners through our structured online teaching platform.This is a contract-based ... Show more

 • Promoted

Remote Recruiter Position with High Earning Potential Worldwide

RecXchangeVal-des-Sources, QC, CA
Remote
Part-time

Elevate your recruitment game with a remote role focused on candidate placements.Earn between $3,000-$11,000 for each successful hiring.This Remote Recruiter position is perfect for those looking t... Show more

 • Promoted

Bilingual Claim Manager - Empire Life

Empire Lifesherbrooke, qc, ca
Full-time +2

Location: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580.This TTC range... Show more

 • Promoted

Work From Home Full-Time Focus Group Participant

ApexFocusGroupSherbrooke, QC, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Litigation Lawyer - Independent Contractor - Remote and Hybrid - Canada

MT>Align, a division of McCarthy Tétrault LLPsherbrooke, qc, ca
Remote
Full-time

Work for yourself, but with us!.Align, a division of McCarthy Tétrault LLP, pairs high caliber independent contract lawyers with our clients who need legal support.Align, successful applicants will... Show more

 • Promoted

Remote and Hybrid Independent Contractor Technology Lawyers (Canada) - MT>Align, a division of

MT>Align, a division of McCarthy Tétrault LLPsherbrooke, qc, ca
Remote
Full-time

Work for yourself, but with us!.Align, a division of McCarthy Tétrault LLP, pairs high caliber independent contract lawyers with our clients who need legal support.Align, successful applicants will... Show more

 • Promoted

General Application for Future Canada Opportunities

PasqalSherbrooke, Estrie, CA
Full-time

Not seeing a perfect match for you on our career page? No worry! Apply here.We will reach out as future opportunities open that are a great fit for you in Canada.PASQAL designs and develops Quantum... Show more

 • Promoted

Associate General Counsel - Litigation and Employment

Elevation Capitalsherbrooke, qc, ca
Full-time

ASSOCIATE GENERAL COUNSEL - REMOTE WORK FROM HOME.Elevation Capital is a group of internationally impactful companies spanning consumer packaged goods, hospitality, technology, real estate, non-pro... Show more