){kind=logo}
Description
:Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position ofaCustomerExperience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.
In this role,you will:
Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyoneup-to-dateon the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Job Requirements:
High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
Customer Service Representative- Japanese Language Skills an Asset • Vancouver, British Columbia
Elevate customer satisfaction as a Customer Support Representative in the restaurant technology sector! Engage users through chat, email, and phone, providing insightful solutions to their challeng... Show more
Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an e... Show more
ESL (English-as-a-second-language) researchers communicate their science to the global scientific community.We are currently looking for skilled translators to work with us on a freelance basis.We ... Show more
Take on the role of AI Trainer at Prolific, leveraging your advanced Japanese skills.Help evaluate and train top-tier AI models while enjoying remote work flexibility.Prolific is looking for advanc... Show more
Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more
Remote Business Analyst (Japanese) - 31265.A leading AI-driven company is hiring Japanese-language analysts to enhance and optimize Large Language Models (LLMs).They are seeking candidates with str... Show more
A leading technology firm seeks a Bilingual Helpdesk professional to provide customer support for technical issues in Japan and the US.The role requires proficiency in both English and Japanese, sp... Show more
Do you have an impressive and extensive experience in sales and proven track record of success in the field?.I have an exciting opportunity that I think aligns well with your skill set and professi... Show more
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E... Show more
MCI is one of the fastest-growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E... Show more
Customer Service Representative - Technical Support (Remote).BIS Safety Software is a fast‑paced, high‑growth organization providing leading software for the safety industry.We are expanding our te... Show more
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
The Customer Success Specialist (CSS) is responsible for handling customer inquiries, resolving concerns, and providing accurate information through inbound calls and email.This role serves as the ... Show more
A leading automotive retail group is seeking a full-time Service Advisor in Richmond, BC.Candidates will manage customer inquiries, facilitate repair orders, and ensure overall customer satisfactio... Show more
Our client is a world-leading healthcare company who markets diagnostics systems to hospitals, large-scale laboratories and physician's offices.This is your chance to work in an exciting role as a ... Show more
Why Join Critical Environment?.As the largest independent commercial gas detection manufacturer in North America, Critical Environment Technologies (CET) designs, manufactures, and services gas det... Show more
The sales merchandiser contributes to the success of Frito Lay Canada by providing exceptional customer service to various large and small accounts, such as supermarkets and variety stores.This inc... Show more
NOTE: Part time role, Minimum of 18.Candidates should be flexible to work within branch hours and available for 3-5 days per week.Fluency in English and Mandarin preferred.This role requires availa... Show more
Join Berachain as a Japanese Market Growth Lead and drive the onboarding of local teams.Utilize your expertise to expand the decentralized finance network in Japan.As a pivotal member of our team, ... Show more
