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Elby Professional Recruitment Inc
Director of OperationsElby Professional Recruitment Inc • Kitchener, ON, CA
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Director of Operations

Director of Operations

Elby Professional Recruitment Inc • Kitchener, ON, CA
21 days ago
Job type
  • Permanent
  • Quick Apply
Job description

Our client, an established and growing company within the transportation and logistics industry is seeking a strategic, results-oriented Director of Operations to join their team! This is an exciting opportunity to join a business undergoing a period of transformation and growth with a focus on process improvement and operational efficiency. This role offers the chance to make a substantial impact by shaping the operational strategy, optimizing processes, and expanding client relationships. The successful candidate will work closely with senior leadership and manage a large, dynamic team, contributing directly to the company's overall efficiency and growth.

What our client has to offer:
  • Hybrid work arrangement
  • Competitive base salary and comprehensive benefits package
  • Opportunities for continued professional development
  • Key role in a growing and dynamic company
Responsibilities include:
  • Lead and develop the operations team
  • Develop and execute strategies to improve efficiency
  • Identify and resolve contract issues and service delivery challenges to ensure profitability and alignment
  • Drive continuous improvement initiatives across the business
  • Lead contract negotiations and ensure adherence to agreed terms
  • Collaborate cross-functionally with senior stakeholders to align operational and commercial strategies
  • Foster a culture of accountability, adaptability, and continuous learning
Qualifications:
  • Post-secondary degree or diploma in Supply Chain, Logistics, Operations, Business, or related field
  • Minimum of 7 years of progressive experience in Management with 3+ years overseeing service-based teams with responsibility for complex, multi-client execution
  • Solid understanding of transportation economics, service performance, and operational KPIs.
  • Strong business acumen with proven contract negotiation experience
  • Track record of driving process improvements and implementing operational efficiencies
  • Demonstrated leadership experience, including managing and influencing teams
  • Exceptional interpersonal, communication skills and attention to detail are required for success in this role

This posting is for an open vacancy currently available within our client's organization. Interested and qualified candidates please apply today. We would like to thank all applicants however only those under consideration will be contacted.

To be eligible for this role, you must be legally eligible to work in Canada.

Please note that we use AI tools as part of our recruitment process to enhance efficiency and improve candidate experience.

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Director of Operations • Kitchener, ON, CA

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