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Fromagerie St-Albert Co-op Inc.
Experienced IT Specialist with Troubleshooting SkillsFromagerie St-Albert Co-op Inc. • Winnipeg, Canada
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Experienced IT Specialist with Troubleshooting Skills

Experienced IT Specialist with Troubleshooting Skills

Fromagerie St-Albert Co-op Inc. • Winnipeg, Canada
6 days ago
Job type
  • Full-time
Job description
We are seeking an Experienced IT Specialist to provide robust troubleshooting and support in St-Albert, ON. Engage directly with employees and refine IT systems for optimal performance.

In this full-time role, you will be crucial in resolving IT issues and improving internal processes under the guidance of the Director of Information Technology. A solid background of 3-5 years in a Service Desk environment is required, particularly in Microsoft technologies. Your proactive approach and analytical skills will enhance our IT services.

Key Responsibilities: • Resolve IT concerns via email, chat, and phone • Install and configure hardware and software for employees • Develop documentation and process improvement suggestions • Liaise with external vendors and consultants • Maintain and monitor numerous IT systems

Requirements: • Technical diploma or relevant degree in IT • 3-5 years of experience in IT Service Desk roles • Knowledge of incident management procedures • Excellent problem-solving and communication abilities • Bilingual in French and English

Utilize your IT expertise to drive systems improvement and customer support in St-Albert. #J-18808-Ljbffr
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Experienced IT Specialist with Troubleshooting Skills • Winnipeg, Canada

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