As Store Manager, you’ll be responsible for leading your store to operational and sales success while fostering a positive, customer-first culture. You’ll:
Lead and develop your team – Hire, train, and coach employees to follow the sales cycle and consistently deliver outstanding service.
Drive sales performance – Ensure that every customer interaction follows the sales process from start to finish, resulting in strong store results and happy customers.
Plan and organize daily priorities – Ensure the store is properly staffed, tasks are delegated effectively, and the day is set up for success.
Deliver exceptional customer service – Create an environment where customers feel welcome, supported, and confident in their purchases.
Oversee daily operations – Manage scheduling, inventory, visual merchandising, and store upkeep with efficiency and attention to detail.
Set and achieve goals – Work with leadership to meet sales targets, improve customer experience, and grow the business.
3–5 years of retail management experience (home improvement, flooring, or related industries an asset)
Strong understanding of the sales cycle and proven ability to train and coach others to follow it
Strong organizational and planning skills with the ability to manage priorities in a fast-paced environment
A track record of building strong, motivated teams that hit targets
Excellent communication, organization, and leadership skills
A passion for customer service and problem-solving
Dependable, results-oriented, and ready to take ownership of your store
Compensation for this position will range depending upon skills, abilities and relevant knowledge or experience.
In addition, the following perks will apply:
Store operating hours
Please include a cover letter to detail why you think you would be a great fit for us.
We would like to thank all interested in the position but will only be contacting those selected for interview
Retail Store Manager • Langley, British Columbia, Canada
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