Your Job
DarkVision, a Koch Engineered Solutions company, is looking for a skilled and motivated Technical Support Engineer to join our Team.
As a Technical Support Engineer, you will play a critical role in ensuring the smooth operation and stability of our Software, Hardware, and Cloud Services used by our internal team. Your primary responsibility will be to support, troubleshoot, and resolve issues that arise during day-to-day operations.
This role is on-site at our North Vancouver, BC HQ, where employees enjoy a wide array of amenities including a fully equipped gym, squash court, steam room, climbing wall, and more!
Our Team
You will work closely with our Software Quality Assurance, Data Analysis, and Operations teams to provide troubleshooting and technical support, and ensure the continuous improvement of our technologies.
What You Will Do
Opportunities to Learn
Who You Are (Basic Qualifications)
What Will Put You Ahead
General Salary Range
For this role, we anticipate paying $70,000 to $90,000 of baseline compensation per year with additional compensation for after-hours support.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
How to Apply
If you have the above qualifications, we would like to hear from you. We thank all applicants in advance, but please be advised that only those selected for an interview will be contacted.
We are an equal opportunity employer. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the kochcareers.com webpage.
Successful candidates will be required to complete a criminal background check.
keywords: technical support, application support, systems support, IT, HW, hardware, SW, software, cloud, AWS, Linux, networking, software QA, quality assurance, release, troubleshooting, issue resolution, root cause
#LI-JN1
Technical Support Engineer • North Vancouver, British Columbia
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