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Professional Golfers' Association of Canada
Customer Service Representative: Acushnet Canada IncProfessional Golfers' Association of Canada • Ontario Centre (Queensville), ca
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Customer Service Representative: Acushnet Canada Inc

Customer Service Representative: Acushnet Canada Inc

Professional Golfers' Association of Canada • Ontario Centre (Queensville), ca
3 days ago
Job type
  • Temporary
Job description
Customer Service Representative: Acushnet Canada Inc Acushnet Canada Inc., home to the leading brands in golf – Titleist and FootJoy – has an exciting 12-month contract opportunity for a Customer Service Representative.

Location: 500 Harry Walker Parkway N., East Gwillimbury, Ontario

Posted 2026‑05‑28 Deadline 2026‑06‑11

Job Summary: Responsible for front line communication with our customers and consumers regarding all product, program and availability information. Assist customer service management with various departmental projects.

Responsibilities

Assist customers and sales representatives by entering/editing orders and advising on sales programs.

Administer sales programs by consistently applying proper terms to each order.

Answer customer/consumer inquiries about product and availability.

Analyze incoming inquiries and formulate a plan to resolve each in a timely manner.

Analyze current processes/procedures and identify/implement ways to improve.

Assist in training and development of new members of the customer service team.

Attend meetings with customer service team to discuss departmental initiatives and activities.

Assist with the monitoring of phone coverage.

Qualifications

University degree or college diploma in a related field, or equivalent experience.

Minimum one year of customer service experience.

Excellent interpersonal and communication skills.

Must be able to sit for long periods and use a telephone.

Proficiency with a PC required; Microsoft Office experience an asset.

Experience using SAP an asset.

Golf industry knowledge and experience an asset.

French/English bilingualism is an asset.

Compensation: Starting salary $47,000 to $50,000, depending on experience.

Course Website: http://titleist.ca

Social Media Page(s): Titleist.ca, Footjoy.ca

Employment Duration: 12-month Contract

Please submit cover letter and resumes by

June 11th, 2026

to: HR_Canada@acushnetgolf.com

Acushnet Canada Inc. welcomes applications from persons with disabilities. Accommodations are available upon request for candidates taking part in the selection process. We thank all applicants for their interest, however only those candidates selected for an interview will be contacted.

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Customer Service Representative: Acushnet Canada Inc • Ontario Centre (Queensville), ca

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