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MCI
Sydney Call Center Representative RoleMCI • Winnipeg, Canada
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Sydney Call Center Representative Role

Sydney Call Center Representative Role

MCI • Winnipeg, Canada
7 days ago
Job type
  • Full-time
Job description
Step into the world of customer engagement as a Call Center Representative at MCI in Sydney, NS. Focus on providing exceptional service while learning effective sales techniques for customer support.

MCI is looking for enthusiastic individuals to take on the Call Center Representative position. Daily tasks include resolving customer inquiries, learning about product offerings, and strengthening existing client relationships. Your performance will help enhance customer satisfaction for top global brands.

Key Responsibilities: • Provide prompt resolutions for customer service calls • Expand product knowledge to better assist customers • Build rapport with clients while managing accounts • Leverage technology to improve customer service experiences • Report dissatisfaction and escalate concerns to management

Requirements: • Candidates must be 18 years or older • High school diploma or equivalent is required • Excellent verbal and written communication skills • Typing speed must be 20+ words per minute • Strong problem-solving skills required

Elevate your career at MCI by becoming a vital part of our customer service team in Sydney. #J-18808-Ljbffr
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Sydney Call Center Representative Role • Winnipeg, Canada

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