Talent.com
Convoy Supply
Customer Service SpecialistConvoy Supply • London, ON, Canada
Customer Service Specialist

Customer Service Specialist

Convoy Supply • London, ON, Canada
8 days ago
Job type
  • Full-time
Job description

CUSTOMER SERVICE SPECIALIST

Join Our Team at Convoy – Where Your Career Builds as Strong as Our Materials!

Founded in 1972, Convoy is North America’s trusted distributor of top-tier construction materials. With over 40 locations in US and Canada, we’ve grown into a leader in the industry, but we never forget the core values that got us here: exceptional products, outstanding customer service, and a genuine commitment to helping our customers thrive.

At Convoy, we don’t just offer jobs – we offer career-building opportunities. Here, you’ll be part of a dynamic, supportive, and fun environment where your voice matters, your growth is a priority, and success is something we all share.

We’re looking for passionate individuals who want to make an impact, bring fresh ideas, and be part of a team that values integrity, hard work, and collaboration. Whether you’re just starting your career or looking for your next challenge, Convoy is the place to build something meaningful – for yourself, for our customers, and for your future.

Why Convoy Supply?

  • Growth Opportunities: We believe in developing our people and offering them the chance to advance.
  • Teamwork at Its Best: Success isn’t just about individual effort – it’s about what we achieve together.
  • Commitment to Safety: Your well-being is a top priority, every day.
  • Comprehensive & Competitive Benefits: Robust benefits package designed to support you and your family’s health and well-being, and peace of mind, which also include:
  • Employee Assistance Programs and Telemedicine Services
  • Retirement saving plans
  • Employee referral bonuses
  • Paid training and development
  • Paid time off (vacation, sick time and company-paid holidays)
  • Short- and Long-term disability coverage

If you're driven to make an impact, build strong relationships, and contribute to something that matters — Convoy Supply is the place for you. Ready to roll up your sleeves and be part of something bigger? We’d love to meet you. Join us and help shape the future of construction, one delivery at a time.

Position Summary

If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply roofing, building envelope and below grade materials and we want folks with great people skills on our team because, in the end – people make all the difference.

We’re looking for self-sufficient, motivated CSS for our London location at 1505 Sise Road who wants to help us expand our fast-growing business.

Responsibilities

  • Process customer transactions such as orders, quotes, and/or returns
  • Coordinate delivery and/or pick up of customer orders with the operations team
  • Educate customers on different products and their applications
  • Generate, place, and confirm purchase orders with suppliers
  • Receive payment for merchandise or services sold and log sales into the computer; responsible for payments received and adhering all administrative and accounting related procedures
  • Participate in the physical inventory of warehouse materials

Requirements

  • Experience assisting customers with product procurement - preferably in the building supply and/or construction industry
  • Problem solving skills with a natural ability to respond quickly and accurately to inquiries, handle a fast-paced environment, and keep a sense of humor
  • Excellent communication skills (both written and oral)
  • Excellent decision making and ability to take initiative
  • Well organized, strong attention to detail
  • Must be a respectful team player
Create a job alert for this search

Customer Service Specialist • London, ON, Canada

Similar jobs

Customer Service / Part Sales

Gorman-Rupp CanadaSt. Thomas
Full-time +1

Gorman-Rupp Canada was established in 1960 in St.Thomas, Ontario as the first permanent international expansion division of the Gorman-Rupp ‘Pumps Group’.In 2020, we celebrated our 60th anniversary... Show more

 • Promoted

Elite E‑Commerce Service Specialist (Chinese)

TikTokLondon, ON, CA
Full-time

A global e-commerce service provider is hiring an E-Commerce Tier 2 Service Specialist.This role requires managing escalated inquiries, identifying root causes, and providing solutions while collab... Show more

 • Promoted

Customer Service Agent 1-PT-Term-London

SercoLondon, ON, CA
Full-time

Provides excellent customer service during the delivery of all Driver Examination Services.Provides information and assistance to applicants for all classes of licences.Complies with all regulation... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.St. Thomas
Remote
Full-time +1

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to... Show more

 • Promoted

Store Key Holder: Lead Sales & Customer Experience

La SenzaLondon, ON, CA
Full-time

A renowned retail brand is seeking a Key Holder in London, Ontario, to assist in driving sales and ensuring exceptional customer experiences.The candidate will support management in creating a posi... Show more

 • Promoted

Remote Customer Service Specialist

ForgeFitLondon, ON, CA
Remote
Full-time

Remote Customer Service Specialist.Company: ForgeFit | Location: Remote | Employment Type: Full-Time.At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities natio... Show more

 • Promoted

Engaging Field Sales Specialist for Customer-Centric Services

Rogers Communications, Inc.London, ON, CA
Full-time

Step into a role as a Field Sales Specialist, focused on delivering superior service in home connectivity.Engage customers through personal interactions and expert sales techniques.This position wi... Show more

 • Promoted

Bilingual Tech support/Service Availability Representatives

Robertson & Company Ltd.London, ON, CA
Full-time

Bilingual Tech Support/Service Availability Representatives.Be among the first 25 applicants.This range is provided by Robertson & Company Ltd.Your actual pay will be based on your skills and exper... Show more

 • Promoted

HVAC Service Technician Needed Now

O'Dell HVAC GroupLondon, ON, CA
Full-time

O'Dell HVAC Group is hiring an HVAC Service Technician to support customers and contractors effectively.Enjoy a structured work schedule from 8 AM to 5 PM, Monday to Friday.In this role, you'll rep... Show more

 • Promoted

Clinical Specialist Role at Trudell Healthcare Solutions

Trudell Healthcare Solutions Inc.London, ON, CA
Full-time

Make an impact in healthcare as a Clinical Specialist at Trudell Healthcare Solutions.This role emphasizes expert knowledge in pulmonary function testing and strong communication skills.Your primar... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausWest Perth, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Telecommunications Technical Support Specialist

Insight GlobalLondon, ON, CA
Full-time

Telecommunications Technical Support Specialist.This range is provided by Insight Global.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Insight... Show more

 • Promoted

Service and Install Technician

Hudson Entry and AutomationLondon, ON, CA
Full-time

We Don’t Just Hire People - We Build Teammates.Hudson is a different kind of security, doors, automation, and locksmithing company.We’re part construction, part tech, part problem-solvers, part.We ... Show more

 • Promoted

HVAC Heat Pump Service Technician — Retrofit & Troubleshooting

Vast Industrial CorpLondon, ON, CA
Full-time

A prominent HVAC manufacturer in Ontario is seeking an experienced Service Technician to manage service issues and assist with heat pump installations.The role requires an HVAC or plumbing backgrou... Show more

 • Promoted

Customer Success Specialist - Events & Travel

EventConnectLondon, ON, CA
Full-time

A tech-focused hospitality company is seeking a Customer Success Specialist located in London, Ontario.The successful candidate will be the first point of contact for athletes and teams, ensuring a... Show more

 • Promoted

Inside Sales & Operations Specialist

Core & MainLondon, ON, CA
Full-time

Serve as a facilitator to the sales process that may generate new sales opportunities or upsell via phone, email, or other electronic communication.Oversee responses to customer order and quotation... Show more

 • Promoted

Customer-Focused Banking Specialist

PopularSt. Thomas
Full-time

A leading financial institution is seeking a Bank Representative in St.Thomas, Ontario, to deliver exceptional customer service by assisting clients with transactions such as deposits and sales of ... Show more

 • Promoted

Part-Time Focus Group Participant - Work from Home

ApexFocusGroupSt. Thomas, ON, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingLucan Biddulph, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Customer Service / Technical Support Representative-Remote (Bilingual: French/English)

ConcentrixLondon, ON, CA
Remote
Full-time

Industry: Customer Service/Technical Support.Why consider this job opportunity.Competitive salary and potential for bonuses and incentives.Opportunities for career growth and personal development.C... Show more