About Us:
Silent-Aire, a division of Johnson Controls, is a global leader in owner equipment manufacturing (OEM) dedicated to providing custom solutions for data center customers. Our product line includes large-scale equipment such as air handling units and modular data centers. We pride ourselves on innovation, quality, and delivering tailored solutions to meet our clients' unique needs.
What you will do
The Pre-Sales Engineer serves as the technical authority supporting the accounts organization in the data center solutions manufacturing industry. This role bridges customer requirements with engineered solutions by translating business and technical needs into compliant, cost-effective, and scalable data center infrastructure designs. The Pre-Sales Engineer works closely with accounts, project management, engineering, operations and the customer to drive successful project outcomes.
How you will do it
Technical Sales Support
Act as the primary technical point of contact during the sales and design cycle.
Support accounts teams with technical knowledge, presentations, product demonstrations, and solution walk-throughs
Qualify customer requirements for data center solutions including power, cooling, racks, containment, modular systems, and prefabricated data centers
Solution Design & Engineering
Develop conceptual and high-level detailed designs aligned with customer requirements, standards, and budgets
Produce technical documentation such as:
Single-line diagrams (SLDs)
Layout drawings
Bill of Materials (BOMs)
Scope of supply and technical compliance matrices
Project Manage the design phase with a clear understanding of design change impacts to the project, timelines or costs.
Proposal & Bid Support
Lead technical input for RFP, RFQ, and tender responses
Review specifications, identify risks, assumptions, exclusions, and technical differentiators
Support pricing strategies by optimizing designs for cost, performance, and manufacturability, with support from the Design Engineering team
Customer & Partner Engagement
Participate in customer meetings, design workshops, and site visits
Collaborate with consulting engineers, EPCs, contractors, and channel partners
Address technical questions, clarifications, and objections during negotiations
Internal Collaboration
Work closely with:
Project management and Accounts on roadmap alignment and feature enhancements
Engineering teams to validate feasibility and production readiness
Operations and supply chain to ensure lead times and manufacturing constraints are considered
Provide feedback from the market to support continuous improvement
Knowledge & Enablement
Maintain strong knowledge of data center technologies, trends, and competitive offerings
Contribute to sales enablement through training, documentation, and best practices
Support handover from accounts to execution teams after contract award
Develop a strong knowledge of existing customer products (generally bespoke to each customer)
What we look for
Required:
Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline
3–7+ years of experience in pre-sales, sales engineering, or solutions engineering within:
Data center infrastructure
Critical power and cooling
Modular or prefabricated buildings
OEM or manufacturer environments
Strong understanding of:
UPS systems, switchgear, generators, PDUs
Cooling technologies (air, liquid, chilled water, DX)
Racks, containment, and white space solutions
Ability to interpret technical specifications and construction documents
Proficiency with design and documentation tools (e.g., AutoCAD, Visio, Excel)
Solutions Engineer • Edmonton, Alberta, Canada
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