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Paladin Security
Concierge Guard - Canada Life.Paladin Security • London, Ontario
Concierge Guard - Canada Life.

Concierge Guard - Canada Life.

Paladin Security • London, Ontario
5 days ago
Job type
  • Full-time
Job description
Site Description:

Canada Life is a corporate office environment providing financial and insurance services. The site requires a professional front-desk presence, access control, and routine patrols to ensure a safe and secure workplace for staff and visitors. Strong communication skills and customer service are essential in this corporate setting.

Position: Concierge Security Guard

Site: Canada Life

Site Address: 255 Dufferin Ave, London, ON, N6A 4K1

Status: Full Time

Hours: Monday - Friday (8AM - 4PM)

Overtime Method: Employment Standards Act (ESA)

Assignments include:

  • Greet tenants, visitors, and clients with a friendly and professional demeanor.
  • Monitor building access and enforce security protocols.
  • Respond calmly and effectively as a valued part of the security team to disturbances or emergencies.
  • Provide accurate directions and information, especially related to building services.
  • Answer phones, emails, manage the visitor database, and assist with room bookings or appointments.
  • Receive and distribute mail and packages securely.
  • Maintain a clean and organized front desk area.
  • Assist with administrative tasks such as badge sign out, parking inquiries, procedural inquiries, interfacing with Executive Assistants for events.
  • Liaise with emergency services and contractors when needed.
  • Uphold a polished appearance and positive attitude at all times.
  • Maintain proper deportment and posture while seated at post.
  • Demonstrated punctuality and reliability, tact and diplomacy.
  • Patrol assigned area on foot, as assigned, to ensure personal, building and equipment security.
  • Watch for and report irregularities by completing investigations and incident reports, such as security breaches, facility and safety hazards and emergency situations; contact emergency responders, such as police, fire and/or ambulance personnel, as required.
  • Sustain effective relationships with key stakeholders and provide specialized security services by enforcing rules and regulations when required.
  • Communicates any concerns/issues with Site Manager.
  • Personal cell phone use while on duty is strictly prohibited.

Requirements:

  • Valid Ontario Security Guard License.
  • Valid First Aid & CPR level C certificate
  • Proficient in English, both oral and written
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and a customer-first mindset.
  • Ability to remain calm and professional under pressure.
  • Advanced proficiency in Microsoft 365 (Outlook, Word, Excel, Teams).
  • Previous experience in concierge, hospitality, or customer service roles preferred.
  • Authorized to legally work in Canada

Why choose Paladin?

  • Opportunities for training and professional development
  • Competitive salary and benefits package
  • Work today, get paid today – daily pay available
  • Free Uniforms
  • Security license reimbursement
  • Dry cleaning & hemming/tailoring allowance
  • Paid vacation & sick days
  • Additional perks

Education Requirements (All)

College/University Education

Certification Requirements (All)

First Aid and CPR - Level C Certification
Valid Ontario Security License

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Concierge Guard - Canada Life. • London, Ontario

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