Talent.com
Poseidon Cleaning Services
Client Services & Office CoordinatorPoseidon Cleaning Services • Pembroke, Ontario, Canada
Client Services & Office Coordinator

Client Services & Office Coordinator

Poseidon Cleaning Services • Pembroke, Ontario, Canada
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description
About the Job:
Poseidon Cleaning Services in Pembroke, Ontario is looking for a dependable, organized, and computer-savvy Client Services & Office Coordinator to help manage the day-to-day flow of our cleaning service business.

This person will be the main point of contact for customers and will play a key role in answering phones, scheduling appointments, managing the service calendar, and keeping customer and job information organized in our business software.

This role is ideal for someone who is friendly, detail-oriented, comfortable with technology, and able to keep track of multiple bookings, customer requests, and schedule changes throughout the week.

Key Responsibilities:
Answer incoming phone calls, emails, and customer inquiries in a friendly and professional manner.
  • Schedule customer appointments and manage the daily/weekly service calendar.
  • Enter and update customer information, job details, notes, and appointments in our business software.
  • Coordinate technician schedules and help ensure jobs are properly assigned.
  • Follow up with customers regarding appointment confirmations, changes, quotes, invoices, and service questions.
  • Help keep customer records, quotes, work orders, and invoices accurate and organized.
  • Communicate schedule changes or customer notes clearly to technicians and management.
  • Assist with general office administration, filing, bookkeeping and data entry.
  • Support management with other day-to-day administrative tasks as required.

Requirements:
  • Strong computer skills are required.
  • Comfortable learning business ERP software.
  • Excellent phone manner and customer service skills.
  • Strong organizational skills and attention to detail.
  • Ability to manage schedules, changing priorities, and multiple customer requests.
  • Good written communication skills for emails, notes, and customer follow-ups.
  • Reliable, punctual, and able to work independently.
  • Previous experience in office administration, customer service, scheduling, or reception is an asset.
  • Experience with ERP, CRM software, scheduling software, or invoicing systems would be considered a strong asset.

Ideal Candidate:
The ideal candidate is a self starter, someone who can stay organized in a busy office, enjoys dealing with people, and is confident using computers. You must be comfortable learning software quickly and accurately entering information.

You should be able to answer the phone professionally, book appointments properly, manage schedule changes, and help ensure customers and technicians have the information they need.

Compensation:
Wage will be based on experience and qualifications.

Apply with resume and cover letter.
Create a job alert for this search

Client Services & Office Coordinator • Pembroke, Ontario, Canada

Similar jobs

RCDHU Director of Corporate Services Position

Renfrew County and District Health UnitEastern Ontario, Pembroke, CA
Full-time

RCDHU is looking for a Director of Corporate Services to enhance public health programs across Pembroke, Ontario.This role requires a strategic leader adept in finance, human resources, and technol... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausBonnechere Valley, ON, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Client Services & Office Coordinator

Poseidon Cleaning ServicesEastern Ontario, Pembroke, CA
Full-time

Poseidon Cleaning Services in Pembroke, Ontario is looking for a dependable, organized, and computer‑savvy Client Services & Office Coordinator to help manage the day‑to‑day flow of our cleaning se... Show more

 • Promoted

Client Services and Administration Coordinator

Poseidon Cleaning ServicesEastern Ontario, Pembroke, CA
Full-time

Join the team at Poseidon Cleaning Services in Pembroke, Ontario, as a Client Services and Administration Coordinator.This role is perfect for those eager to enhance customer experience through eff... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausWhitewater Region, ON, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Administrative Assistant Admin Work At Home - Part-Time Online Focus Group Panel

ApexFocusGroupLaurentian Valley, Ontario, Canada
Remote
Full-time +2

We're now accepting participants for focus group studies! You can earn up to $750 per week working part-time from home.Simply register to see if you qualify—no experience as an administrative assis... Show more

 • Promoted

Canada Registered Branch Associate Trainee

Edward JonesEastern Ontario, Pembroke, CA
Full-time

Join a financial services firm where your contributions are valued.Edward Jones is a Fortune 500¹ company where people come first.With over 9 million clients and 20,000 financial advisors across th... Show more

 • Promoted

Account Executive Tier II - Eastern Region

ROSSWhitewater Region, ON, CA
Full-time

Account Executive Tier II– Eastern Region USA & Canada.Total On Target Earnings $120-$130+K.Do you have a minimum of ten years experience selling software solutions and services into the Telecom ma... Show more

 • Promoted

Pharmacy Assistant

Rexall Pharmacy Group Ltd.Eastern Ontario, Pembroke, CA
Full-time

At Rexall, we are community difference makers.We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members.Together, we are defining better health through innov... Show more

 • Promoted

Service Advisor Position at Rush Truck Centres

Rush Enterprises Inc.Eastern Ontario, Pembroke, CA
Full-time

Become a valued Service Advisor at Rush Truck Centres of Canada, ensuring customers receive exceptional service and timely repairs.Your scheduling and communication will keep operations running smo... Show more

 • Promoted

Management Trainee

EnterpriseEastern Ontario, Pembroke, CA
Permanent

Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.Whether you see yourself in sales, business development, customer service, retail ... Show more

 • Promoted

Remote Management Consultant

Micro1Pembroke, Ontario, CA
CA$50.00 hourly
Remote
Full-time

Management Consultant / Business Strategy Specialist.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such ... Show more

 • Promoted

Director of Circle and Tribunal Administration

First Nations Jobs OnlineBonnechere Valley, ON, CA
Full-time

Nigig Nibi Ki-win Gamik Society.Nigig Nibi Ki-win Gamik Society is growing our team!.Join our dynamic and dedicated team as we continue to develop capacity within the Algonquins of Pikwakanagan Fir... Show more

 • Promoted

Director, Corporate Services

Renfrew County and District Health UnitEastern Ontario, Pembroke, CA
Full-time

The Renfrew County and District Health Unit (RCDHU) is seeking a positive, engaging, and forward-thinking Director, Corporate Services to join our senior leadership team.RCDHU proudly serves the Co... Show more

 • Promoted

Senior Telecom Solutions Account Executive - East Region

ROSSWhitewater Region, ON, CA
Full-time

A premier OSS software developer is looking for an experienced Account Executive Tier II to manage client relationships and achieve sales targets in the Eastern Region USA & Canada.Candidates must ... Show more

 • Promoted

Service Advisor

Rush Enterprises Inc.Eastern Ontario, Pembroke, CA
Full-time

Rush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America.We represent a wide range of industry-leading truck and trailer brands b... Show more

 • Promoted

Personal Support Worker Role in Ontario

CarePartnersCobden, ON, CA
Full-time

Make a difference in home health care as a Personal Support Worker with CarePartners in the Beachburg/Cobden area.You'll provide vital support to patients, promoting their independence and overall ... Show more

 • Promoted

Strategic Director, Corporate Services

Renfrew County and District Health UnitEastern Ontario, Pembroke, CA
Full-time

A public health organization in Pembroke seeks a Director of Corporate Services to join their leadership team.This key role involves overseeing human resources, finance, procurement, and IT, while ... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausWhitewater Region, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Pharmacy Customer Care & Merchandising Clerk

Rexall Pharmacy Group Ltd.Eastern Ontario, Pembroke, CA
Full-time

A leading pharmacy chain in Canada is looking for a Pharmacy Clerk in Pembroke, Ontario.The role focuses on providing exceptional customer service, maintaining an organized pharmacy area, and accur... Show more