Job description
HireArt is looking for a talented Worker Experience Coordinator to join our Worker Experience Team, and provide Human Resources and People Operations support to HireArt staffing workers in Las Vegas, NV. This is a fully on site position in which you'll be dedicated to resolving worker inquiries, and ensuring workers and HireArt clients have a positive work experience. Day to day, the Worker Experience Coordinator will use strong prioritization and time management skills to create a joyous employment experience for workers at their job site.
As a Worker Experience Coordinator you’ll:- Ensure workers are day-one ready by providing thoughtful, thorough, and clear pre-start communications, as well as critical details and answering any questions
- Field Tier 1 and Tier 2 inbound inquiries (via email, chat, in person, or phone) on topics including but not limited to payroll, timesheets, PTO, and benefits
- Support HR efforts by conducting coaching sessions and escalating issues where necessary
- Support employee engagement efforts including workplace surveys and events
- Conduct and process worker discipline discussions and terminations
- Coordinate mass communications to workers in partnership with the Operations team, Account Management, and other departments
- Support the annual benefits open enrollment process
- Help improve, create, and implement process improvements and best practices
- Identify trends in employee feedback and provide insight into morale on site to management
- Participate in cross-functional work with our Product, Account Management, Finance, Payroll, and other teams, as required.
- Be a driver of and contribute to a positive and safe work culture on-site
- Provide on-site leadership representing HireArt’s brand and values.
Requirements
2+ years of previous experience in the HR, People Operations, Customer Service or a related fieldWell-versed in Google Sheets and data validation toolsCompassionate, empathetic, respectful, and kindSelf-organizing, proactive, resourceful, and detail-orientedEffective time management, prioritization, listening, and communication (written and verbal) skillsAble to think critically about business issues and make thoughtful recommendationsBasic understanding of Zendesk, Slack, Google Suite, and other useful tools for organizational success
HireArt offers a benefits package that includes: - HireArt provides a generous allowance toward Medical insurance through an Individual Coverage Health Reimbursement Arrangement (ICHRA) program 100% employer-covered insurance premiums for Dental, and Vision insurance for worker, spouse, and childrenLife and disability insurance
- Paid Parental Leave
- Work-from-home stipends, including:Workspace/home office set-upCompany supplied Apple laptopPhone/internet stipend
- Uncapped PTO, including paid office holidays
- 401(K) through Fidelity
This is a full-time, on-site, 6-month staffing position with HireArt in Las Vegas with the potential for additional extensions to be communicated before the end of the initial 6 month term. The position is open to qualified applicants who are authorized to work in the United States.
HireArt values diversity and is an Equal Opportunity Employer, which is why we are interested in every qualified candidate, regardless of their background, how they identify, or their inclusion in any protected class.
HireArt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
HireArt will provide reasonable accommodations to applicants and employees who need them because of a disability or to practice or observe their religion, absent undue hardship, to the extent required by applicable law.Company descriptionHireArt is building the first full-stack platform for businesses to source, employ, and manage contract W-2 employees. Our employment platform is the world’s first fully-featured HRIS for the contract W-2 workforce, a massive and growing segment of the labor market. We combine hiring and employment in a single platform, creating a magical experience for businesses: search, interview, make offers, and manage workers, all in one place. Once on board, HireArt provides contract workers with a caring home base that comes with all of the benefits & support associated with permanent employment.
Our goal is to enable businesses to focus on the people who make up their workforce, instead of the tools to manage it. That's why we've developed a transparent and simple to use end-to-end platform that provides contract work opportunities with the security and stability of traditional W-2 employment while still giving businesses the flexibility they need to scale their workforces.