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Island Health
Intake and Community Program Coordinator – Victoria HospiceIsland Health • Victoria, BC, CA
Intake and Community Program Coordinator – Victoria Hospice

Intake and Community Program Coordinator – Victoria Hospice

Island Health • Victoria, BC, CA
4 days ago
Job type
  • Full-time
Job description

QUALIFICATIONS:

Education, Training And Experience

  • Master's degree in a relevant or human services related discipline (e.g. Counselling, Social Work or Child and Youth Care or related field); and
  • Minimum of two (2) years' recent related experience in hospice palliative care, bereavement services, mental health, or community-based health and social services; and
  • Demonstrated experience conducting psychosocial assessments, intake, or client screening in a health or human services setting; and
  • Knowledge of hospice palliative care principles, grief and bereavement, and the psychosocial impacts of serious illness; and
  • Valid BC Driver's License.

An equivalent combination of education, training, and experience may be considered.

Skills And Abilities

  • Demonstrated ability to balance clinical assessment responsibilities with coordination, system navigation, and client flow management in a dynamic environment.
  • Comprehensive knowledge of hospice palliative care services and community resources.
  • Demonstrated ability to conduct psychosocial assessments and intake screening across diverse populations.
  • Ability to provide brief supportive counselling, emotional support, and crisis response within scope of practice.
  • Knowledge of grief, loss, and bereavement processes across the lifespan.
  • Ability to apply trauma-informed, culturally safe, and client-centered approaches.
  • Strong interpersonal and communication skills, both verbal and written.
  • Ability to establish and maintain effective working relationships with clients, families, interdisciplinary teams, and community partners.
  • Ability to exercise sound clinical judgment, empathy, tact, and discretion.
  • Ability to manage competing priorities in a fast-paced and evolving environment.
  • Ability to work independently and collaboratively as part of a multidisciplinary team.
  • Ability to work effectively with volunteers, including supporting, coordinating, and integrating volunteer roles into service delivery.
  • Strong organizational and time management skills.
  • Proficiency with computer applications and electronic health records.
  • Physical ability to perform the duties of the position.
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Intake and Community Program Coordinator – Victoria Hospice • Victoria, BC, CA

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