What you’ll do
Lead full-cycle Retailer recruitment, including sourcing, screening, interviewing, and presenting selection recommendations
Build and maintain candidate pipelines by developing partnerships with online platforms, professional associations, and community organizations
Maintain recruitment data and reporting to ensure accurate metrics, insights, and follow-through
Partner with internal stakeholders to set expectations, provide guidance, and support strong hiring and onboarding decisions
Support new Retailers and Peer Coaches through the Retailer Training Program, identifying gaps and coordinating support to drive readiness
Conceptualize, design, and deliver learning solutions that build Retailer capabilities and enable strong financial, operational, and customer experience outcomes
Continuously improve training content and learner experience by monitoring learning trends, gathering feedback, and applying best practices
Collaborate with Program Leads and Subject Matter Experts to update modules based on new initiatives, strategies, policies, and procedures
Analyze and communicate Retailer Recognition Program results, using insights to strengthen program impact and network performance
Maintain training operations documentation and playbooks to support consistency and business continuity
What you bring
4+ years of experience in recruiting and/or training program coordination/management
Bilingual (French/English) – with strong French capability to support full-cycle recruiting, able to support training, communication and documentation as needed
Proven full-cycle recruiting capability, including sourcing passive and active candidates and structured interviewing/selection
Experience designing and delivering adult learning solutions (in-person and virtual), including needs assessment and learner support
Strong stakeholder and relationship management skills; able to influence partners and deliver an exceptional candidate/learner experience
Analytical and detail-oriented; comfortable tracking metrics, interpreting results, and sharing insights to drive continuous improvement
Highly organized and adaptable; able to manage multiple priorities, tight deadlines, and changing requirements
Demonstrated discretion and sound judgment when handling sensitive and confidential information.
We’re always looking for great talent! In addition to competitive pay, we offer:
Comprehensive benefits and retirement programs
Performance incentives, Continuing Education Programs
Other perks to support your well-being
Career growth opportunities and product discounts
Our typical hiring range is between $64,000.00 and $106,000.00 per annum. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements.
#LI-GT1
This posting represents an existing vacancy within our organization.
We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.
Bilingual - Associate Manager, Retailer Recruitment and Development ( Training & Performance Management) • Toronto, ON
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