Talent.com
OPENLANE
Mechanical Service AdvisorOPENLANE • Toronto, Ontario, CA
No longer accepting applications
Mechanical Service Advisor

Mechanical Service Advisor

OPENLANE • Toronto, Ontario, CA
4 days ago
Job type
  • Full-time
Job description
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. What We Offer: - Competitive pay - Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) - Immediately vested 401K (US) or RRSP (Canada) with company match - Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization - Company culture of internal promotions, diverse career paths, and meaningful advancement We're Looking For: We are seeking a Mechanical Service Advisor with experience in administration, estimations, and customer service. You will be part of an administrative team responsible for coordinating workflow for our automotive technicians. You will be involved in sourcing parts, preparing quotes, creating work orders, and monitoring production timelines for our 6 technicians. The ideal candidate will have 2-3 years of experience as a Service Advisor. You Are: - Detail-oriented. You have a keen attention to detail and take pride in delivering quality work. - Efficient. You are comfortable working in a fast paced environment, and can prioritize tasks to maximize productivity within the shop. - Reliable. You are dependable and can be counted on to complete your tasks as assigned. You Will: - Respond to customer inquiries, obtaining vehicle and service information, and ensuring customers receive prompt, efficient and courteous attention for all contacts and transactions - Promotion of OPENLANE's Mechanical services to auction customers, recommending necessary or value-added repairs that would be appropriate for the customer & coordinating repair process if approved - Accurately quote mechanical service repairs, including costing of materials, supplies, and labour for dealer, retail, and commercial customers in accordance with SLA's and company procedures - Prepare repair orders, including description of repairs and services authorized - Consult with service technicians regarding diagnostics, required or recommended service work, and status of pre & post sale inspections - Complete all administrative functions related to mechanic shop operation, including preparing quotes, seeking approval from customers, ordering parts/supplies, preparing invoices, posting fees/work into AMS, and other data entry tasks - Serve as mechanic shop liaison for arbitrations, working in conjunction with OPENLANE's Claims Operations department Must Haves: - 2-3 years' experience as an Automotive Service Advisor - Strong customer service and communication skills - Able to efficiently respond to various requests at one time Nice to Haves: - Previous experience or education as an Automotive Service Technician or Apprentice. - Basic mechanical knowledge to effectively communicate with customers and technicians - Experience with Mitchell estimating system - Familiarity with Google Suite Sound like a match? Apply Now - We can't wait to hear from you! Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Compensation Range of Hourly: $27.00 - $30.00 CAD (Depending on experience, skill set, qualifications, and other relevant factors.)
Create a job alert for this search

Mechanical Service Advisor • Toronto, Ontario, CA

Similar jobs

Service Technician

National Carwash Solutions Canada, Inc.Toronto, ON, CA
Full-time

RYKO, MacNeil, Belanger and competitor's vehicle wash equipment and accessories.The Service Technician will also train customers on basic equipment maintenance.Perform service work on vehicle wash ... Show more

 • Promoted

Global Principal Solutions Advisor - Underground Mining

Hexagon Mining, Inc.Toronto, ON, CA
Full-time

A global leader in digital reality solutions seeks a Principal Solutions Advisor for its Customer Success department in Canada.This strategic role enhances customer loyalty and ensures successful d... Show more

 • Promoted

Mechanic

United RentalsToronto, ON, CA
Full-time

If you'd like the chance to make your mark with the world's largest equipment rental provider,.Maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety o... Show more

 • Promoted

Lead Mechanical Component Engineer -1

GE VernovaMarkham, York Region, CA

Tätigkeiten, die zum Design und zur Entwicklung von Produkten, Lösungen und Systemen beitragen.Beinhaltet Tätigkeiten zur technischen Verbesserung bestehender Produkte und Komponenten Verantwortlic... Show more

 • Promoted

Experienced Automotive Service Advisor Position

Canadian TireRichmond Hill
Full-time

Step into an exciting role as an Automotive Service Advisor at Canadian Tire.Here, you will connect with diverse customers, facilitating their service needs in a friendly Automotive Service Centre.... Show more

 • Promoted

Industry Advisor-Manufacturing & Distribution

World Wide TechnologyToronto
Full-time

Why WWT? At World Wide Technology, we work together to make a new world happen.Our work benefits our clients, partners, people and communities worldwide.WWT is dedicated to creating a profitabl... Show more

 • Promoted

Mechanic - 310T or 421A License

Fer-Pal InfrastructureToronto, ON, CA
Full-time

This role reports to the Fleet Maintenance Manager and is responsible for achieving and maintaining required certifications.The Mechanic work as part of the maintenance team who ensures maintenance... Show more

 • Promoted

Sales Advisor for Homebuyers

Mattamy HomesToronto, ON, CA
Full-time

Advance your sales career with Mattamy Homes as a Sales Advisor, where you’ll connect with future homeowners in the Greater Toronto Area.This full-time position starts June/July 2026 and emphasizes... Show more

 • Promoted

Senior Service Advisor

Serpa Automotive GroupAurora, York Region, CA
Full-time

Senior Service Advisor – Automotive & Powersports.The Serpa Automotive Group – Automotive & Powersports Division.Serpa Motor Sports Powersports & Marine.We are looking for a knowledgeable and custo... Show more

 • Promoted

Principal Advisor Underground

Brunelnewmarket, on, ca
Full-time

Position: Principal Advisor - Underground.Brunel is currently looking for a Principal Advisor – Underground for our mining client.The Principal Solutions Advisor - Underground is a strategic role w... Show more

 • Promoted

Experienced Service/Parts Advisor

Favorit Motors CanadaToronto, ON, CA
Full-time

Experienced Automotive Service/Parts Advisor.Favorit Motors is a family owned and operated automotive dealership with over 20 years of experience.Being pioneer in subprime automotive industry with ... Show more

 • Promoted

Bilingual Client Service Advisor

Insight GlobalToronto, ON, CA
Full-time

Documenting and overseeing the promotion of developed products into a production area, coordinate and actively participating in investigative work related to data and analytics products, performing... Show more

 • Promoted

Licensed Sales Advisor

Altis RecruitmentToronto, ON, CA
Full-time +1

This range is provided by Altis Recruitment.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Are you ready to elevate your sales career? Altis is... Show more

 • Promoted

Benefits and Customer Service Advisor

AO Globe Life - Simonne LeBlancToronto, ON, CA
Full-time

Lead as a Customer Care Manager in our expanding remote framework.This full-time role features unlimited earning potential, flexible scheduling, and opportunities for professional growth.You'll man... Show more

 • Promoted

Junior Service Advisor

Lithia Motors, IncMarkham
Full-time

Junior Service Advisor – BMW Markham.At BMW Markham, we’re a passionate team dedicated to delivering outstanding automotive experiences.We are searching for a customer‑service driven individual to ... Show more

 • Promoted

Sr. Capital Planning Engineer – Mechanical Systems

TEEMAMarkham, York Region, CA
Full-time

Capital Planning Engineer – Mechanical Systems.Capital Planning – Mechanical Focus.Independently complete mechanical capital planning assignments, including Reserve Fund Studies (RFS), Property Con... Show more

 • Promoted

Developing Investment Advisor - Markham

The Toronto-Dominion Bank (Canada)Markham, ON, CA
Full-time

Location: Markham, Ontario, Canada.Pay range: $50,000–$100,000 CAD base plus commission.We are hiring Developing Investment Advisors into our Developing Investment Advisor Program.This program offe... Show more

 • Promoted

Service Advisor

Plaza KiaToronto, ON, CA
Full-time

Service Advisor Pay Rate: $52,000 - $90,000 per year.We are seeking a customer-focused.Chinese-speaking customer base.The Automotive Service Advisor at Hogan Chevrolet Buick GMC Limited is a Custom... Show more

 • Promoted

Engaging Automotive Service Advisor

Downtown AutoGroupToronto
Full-time

Become an Engaging Automotive Service Advisor and make an impact! Your automotive passion coupled with exemplary customer service skills will elevate the guest experience.This role focuses on provi... Show more

 • Promoted

Bilingual (French) Automotive Service Advisor - Remote

EnterpriseToronto, ON, CA
Remote
Full-time

Enterprise Fleet Management, a business line of Enterprise Mobility, currently has an exciting opportunity for a remote.Bilingual (French) Automotive Service Advisor.This is a great way to bring yo... Show more